ๅ ณไบ
Want more customers to learn about your products and services online, but not sure what information to prepare, how to introduce your business or how to start promoting it?
WeiCity Merchant GuideBased on the practical needs of local merchants, this guide organizes practical methods for creating, improving and promoting a merchant channel, helping you gradually build a clear, accurate and easy-to-browse online showcase for customers.
๐ WeiCity Merchant Channel is a merchant showcase entry within the platform. Merchants can organize brand introductions, products and services, images and related content in one place, then share the channel link with customers so they can learn more and get in touch.
Before creating a merchant channel, prepare your basic business information.
๐ช Business Name and Introduction
Let customers know who you are, what you do and which main products or services you provide.
๐๏ธ Product and Service Information
Organize product names, specifications, prices, service items and related conditions.
๐ธ Business Images
Prepare your logo, store environment, product photos and representative service examples.
๐ Address and Business Hours
Let customers know your store location, business schedule or actual service area.
๐ฌ Contact Information
Provide accurate phone numbers, WhatsApp or other contact methods.
๐ The clearer your information, the easier it is to create a complete and accurate merchant channel.
A merchant introduction should do more than state your company name. It also needs to help customers meeting you for the first time quickly understand your business.
You can start with three questions:
๐ช What products or services do you provide?
๐ฅ Which customers are your products or services suitable for?
๐ฌ How can customers get further advice, make appointments, or buy?
This section also explains how to find content topics from questions customers often ask.
For example:
๐๏ธ What sizes and styles are available?
๐ ๏ธ What should be prepared before booking a service?
๐ Which learning needs do the courses suit?
๐ฆ How can customers buy or pick up products?
Organize these questions into product descriptions, service introductions, or practical articles so customers can find the information they need more easily.
๐ Content does not need to be complicated. What matters most is answering what customers really care about, clearly.
Images help customers get a more direct sense of your business.
๐ท๏ธ Logo and Cover
Build a clear and consistent brand image.
๐ช Store Environment
Show the storefront, business space, and related facilities.
๐๏ธ Product Photos
Present product appearance, details, colors, and different styles.
๐ ๏ธ Service Cases
Show completed work and related results.
๐จ Representative Works
Help customers understand the design, production, or service features of your business.
After uploading images, also check how they look on mobile, their clarity, and whether the descriptions are accurate.
๐ Real, clear images can help customers more easily understand your products and services.
When considering building a website, merchants usually also care about costs and features.
This section covers:
๐ Differences Between a Standalone Website and a Merchant Channel
Understand the basic characteristics of different online display options.
๐ณ Initial Setup Costs
Confirm design, setup, material preparation, and other costs that may apply.
๐ Ongoing Usage Costs
Understand renewal, maintenance, and related service arrangements.
โ๏ธ Features and Usage Requirements
Compare whether content display, product management, and other business features meet your needs.
๐ฅ Daily Management
Confirm whether merchants can update information themselves, and whether a team needs to maintain it together.
The WeiCity Merchant Channel is an online display space within the platform. Specific costs, available features, and applicable conditions should be confirmed against the current official plans.
๐ Understand your business needs first, then compare features and costs, so you can choose the more suitable option.
After setting up your merchant channel, you can arrange promotion according to your actual business needs.
For example:
๐ New Product Promotion
Introduce new products, then share the corresponding product information.
๐ Event Promotion
Let customers view event dates, locations, and participation conditions.
๐ ๏ธ Service Introduction
Display service items, cases, and how to request a quote.
๐ฑ Social Media Sharing
Based on the methods supported by the platform, use your channel link on channels such as Facebook, Instagram, and TikTok.
๐ฌ Daily Customer Inquiries
Share relevant content via WhatsApp or other contact methods to reduce repeated explanations.
๐ช In-Store Promotion
Use your channel URL or QR code on business cards, packaging, and in-store displays.
After promotion, you can also keep adding to and updating your channel content based on the questions customers ask.
๐ Promotion is not only about letting customers see your business; it is also about letting them know where to learn more and how to contact you further.
Whether you run:
๐ฝ๏ธ Restaurants and cafรฉs.
๐๏ธ Retail and product sales.
๐ ๏ธ Repair, renovation, and local services.
๐ Education and training institutions.
๐จ Design, photography, and creative services.
๐ช Other physical or online businesses.
You can start with the information customers need most and gradually improve your merchant channel.
We recommend following these steps:
โ ๐ Organize your basic business information.
โก โ๏ธ Describe your products and services clearly.
โข ๐ธ Upload real, clear images.
โฃ ๐๏ธ Arrange content so it is easy to browse.
โค ๐ฌ Check contact details and related information.
โฅ ๐ฃ Share your channel and start promoting.
โฆ ๐ Keep updating based on customer questions.
Specific available features, scope of use, and setup methods are subject to WeiCity's current actual availability.
๐ WeiCity Merchant Guide: from preparing materials and introducing your business, to showcasing products, sharing your channel, and contacting customers, step by step, to build practical online display content.
๐ WeiCity | Make your business easier to discover, and help customers move from finding merchants and viewing content to further contact and taking action.
๐ Learn about the WeiCity Merchant Channel: https://wei.city