Sometimes, something is hard to explain in a few sentences.

You want to share your life experiences with a friend, and you type a long message but still feel it is not complete enough.

You want to explain your needs to a merchant, but you are not sure how to describe the actual situation clearly.

When discussing work with a team, you need to explain project background, reasons for changes or how issues were handled, and typing everything word by word takes time.

In these situations, the WeiCity voice message feature can offer another way to communicate.

Depending on the features currently available, users can record and send voice messages in one-to-one private chats or group chats, so recipients can listen when it is convenient for them.

💡 Voice is suitable for explaining background and ideas, while text is suitable for confirming important details. Using both together can make everyday communication, merchant enquiries and team discussions clearer.

This article introduces how to use WeiCity voice messages, suitable communication scenarios, recording tips, and how to combine voice and text to reduce misunderstandings.

WeiCity voice messages are a way of communicating within the chat feature.

Unlike typing text, users can record their thoughts and send the voice message to the chat partner.

Recipients can choose a suitable time to listen according to their situation.

👋 Everyday communication with friends

Sharing recent life updates, travel experiences or personal thoughts.

🏪 Merchant and customer enquiries

Explain the product's purpose, usage environment, or service needs.

💼 Work Team Discussions

Explain project background, work progress, and how matters were handled.

🎨 Design and Creative Exchanges

Explain design direction, reasons for revisions, or creative ideas.

📚 Learning and Education Exchanges

Discuss learning content, explain general questions, or share study experiences.

👥 Group Discussions

Add information that multiple members need to understand together.

Because some content not only needs to explain the matter itself, but also needs background, process, and reasons.

For example:

“I want to revise this image.”

Although this sentence is short, the designer may not know what needs to be changed.

If you explain further by voice:

“I feel the title on the current image is quite long, and it looks a bit crowded on a phone. I'd like to keep the main title and place the date below it, so the whole image looks clearer.”

The other person can then more easily understand the direction of the revision.

📌 Voice messages are suitable for explaining longer content, but not all communication needs to use voice.

When using a WeiCity voice message for the first time, you can start with a simple private message or group chat.

The actual recording method may differ depending on the device, system version, and platform interface.

First open WeiCity and log in to your account.

Select the person or party you want to contact.

For example:

👤 Friends.

🏪 Merchants.

💼 Work colleagues.

👥 Groups.

In the current chat interface, check whether there is a microphone or voice message-related function.

If you are recording for the first time, your device may ask you to allow WeiCity to use the microphone.

Confirm permissions according to your own needs.

Follow the prompts on the current screen and speak at a natural pace.

When recording, try to focus on the matter you want to discuss.

If the interface supports recording preview or cancellation, you may use these features according to what is actually available.

Follow the prompts on the current page to end the recording and send it.

The other person can listen when convenient and continue communicating by text or voice.

✅ Whether you have entered the correct conversation.

✅ Whether you are sending it to the correct person.

✅ Whether the microphone is working properly.

✅ Whether the recording content is suitable to share.

✅ Whether it contains personal information that should not be made public.

📌 For the specific recording button, recording gesture, cancellation method, and sending process, refer to the current WeiCity platform interface.

Voice can make expression more natural, but if the content lacks focus, the listener may still not know what they should respond to.

Before recording, it is advisable to think through three questions.

First state the topic.

For example:

“I'd like to discuss revisions to the promotional image.”

“I'd like to ask about a product.”

“I'd like to confirm the schedule for Saturday's event.”

Add information related to the question.

For example:

“There is quite a lot of text on the current image, and it isn't very clear on a phone.”

“I want to place the product beside the shop entrance, but the available space is fairly narrow.”

“The originally planned event time conflicts with another arrangement.”

Finally, raise a clear question or need.

For example:

“Could you help me adjust the position of the title?”

“Which model would be more suitable?”

“Could we move it to Sunday afternoon?”

Suppose you need to explain your revision request to a designer.

You could say:

“Hi, I'd like to discuss the title of this promotional image. The current title is long and looks a bit crowded on a phone. I'd like to keep the event name and move the date to the next line. Could you take a look and see whether this adjustment is suitable?”

This voice message includes:

🎯 Topic of discussion: the title of the promotional image.

📋 Current issue: the text is too long and looks crowded on a phone.

❓ Specific request: adjust the position of the date.

📌 State the topic first, then add background, and finally make the request, so the other person can more easily understand and respond.

A voice message does not need to be as long as possible.

If the content can be explained clearly in a short time, there is no need to deliberately extend it.

If the matter is more complicated, you can divide it into several sections by topic.

For example:

“Hi, I'd like to confirm that we are meeting tomorrow at 2 p.m., is that right?”

In this kind of situation, one short voice message is usually enough.

For example, an event involves:

📍 Venue arrangements.

🍽️ Catering preparations.

🎨 Promotional design.

👥 Staff assignments.

You can explain each of them separately as needed.

Part 1: Venue arrangements

Explain the event location and setup.

Part 2: Catering arrangements

Explain the number of people and meal requirements.

Part 3: Staff assignments

Explain which matters need to be confirmed by members.

❌ Raising many unrelated questions in a single voice message.

❌ Repeating the same matter over and over.

❌ Ending without explaining the key point.

❌ Only explaining the process without raising content that requires a response from the other person.

📌 Try to focus each voice message on one main topic, so the recipient can understand it more easily and reply to each point separately.

Whether voice content is easy to understand depends on the recording environment and how it is expressed.

Even if the content is complete, the other person may still have trouble hearing it clearly if background noise is too loud.

Try to reduce:

🚗 Traffic noise.

📺 TV sound.

🎵 Background music.

👥 Conversations nearby.

There is no need to speak deliberately slowly, but you may pause appropriately for important content.

For example:

“Let's confirm: the event is on Saturday at 3 p.m., and we will gather in the first-floor lobby.”

When recording, avoid covering the device's microphone and keep an appropriate distance for picking up sound.

For example:

🏷️ Product models.

👤 Personal names.

📍 Address.

🔢 Numbers or codes.

🌐 Foreign-language terms.

These items may not be easy to recognize accurately by voice alone.

If it is temporarily inconvenient to record, you can first send a short text message.

For example:

“I can't record a voice message right now. I'll add the details later.”

📌 Clear sound and focused expression are more important than simply recording a very long voice message.

When buying products or learning about services, some needs are hard to explain in just one line of text.

For example:

🏠 Where does the product need to be placed?

🛠️ What problem is the device having?

📦 How does the product need to be used?

🎨 What effect do you want to achieve?

Voice messages can help customers explain their actual situation.

Suppose a customer wants to buy a display rack for their shop.

They could send a voice message:

“Hi, I'd like to place the display rack beside the shop entrance, mainly to show some small items, so customers can see them as soon as they walk in. Because the space is fairly narrow, I'd like to know which model would be more suitable.”

Then add a text message:

📏 Available width: about 80 cm.

🛍️ Products to display: small boxed products.

🔢 Quantity needed: two sets.

🎨 Color preference: white.

In this way, the merchant not only understands what the customer needs, but can also further confirm the relevant specifications.

A customer can explain by voice:

“The air conditioner at home can start normally recently, but its cooling is not very good. I'd like to first ask whether you provide on-site inspection, and what documents I need to prepare.”

Then add:

📍 Area: Penang.

🛠️ Device: household air conditioner.

📅 Preferred schedule: weekends.

Parents can use voice to explain the course direction they want to learn about, then add details by text:

👤 The child's age.

📖 The course you would like to learn about.

📅 Time slots that would work for you.

When personal information about a child is involved, it is recommended to provide only the basic details needed for the consultation, and avoid sending unnecessary sensitive information in the first contact.

📌 Voice messages are suitable for explaining background, while text is suitable for adding specifications, quantities, times and other details that need to be checked accurately.

After receiving a customer's inquiry, merchants can choose to reply by text or voice depending on how complex the question is.

For example:

"What time do you close today?"

"How much does this product cost?"

"Where are you located?"

These questions can usually be answered directly by text.

For example:

🛠️ Explaining a service process.

📦 Introducing how a product is used.

🎨 Explaining the differences between options.

📚 Explaining a course schedule.

Suppose a customer asks about how to choose a display stand.

The merchant can explain by voice:

"Hello, based on the placement location you described earlier, we suggest first confirming the actual usable width. Because display stands differ in size and placement, we can first send you the information on both products so you can compare them."

Then send a text message:

📏 Width of Model A: please refer to the product information.

📏 Width of Model B: please refer to the product information.

📎 Related size file: shared.

❓ Next step: please confirm the actual available space.

Do not let customers mistakenly believe, based on a voice explanation alone, that:

❌ The product has been confirmed as in stock.

❌ The price has been finalized.

❌ The appointment has been completed.

❌ The order has been placed.

When purchases or service arrangements are involved, the actual order, payment or appointment status should be checked further.

📌 Merchants can use voice to explain services, but important prices, specifications and transaction terms should be clearly confirmed.

In team work, it is often necessary to explain how things happened, the project background or the reasons for changes.

For example:

🎨 Why does the design need to be adjusted?

📋 What problems is the project currently facing?

📅 Why does the schedule need to change?

📎 Which document needs to be updated?

These points can be supplemented with a voice explanation.

The person in charge sends a voice message:

"This time the client wants the title of the promotional image to be more prominent. The original text was rather long, so we need to keep the main information and shorten the secondary explanations, to make it easier for mobile users to read."

Then send a text message:

📋 Change item: adjust the title of the promotional image.

🎯 Main goal: improve readability on mobile phones.

👤 Person in charge: Xiao Lin.

📅 Deadline: before Wednesday afternoon.

📎 Reference material: latest design file.

The person in charge uses a voice message to explain why the event arrangements have changed.

Then sends:

"Please confirm the latest arrangements:

📅 Event date: Saturday.

🕒 Venue setup: 3:00 PM.

👥 Other members arrive: 4:00 PM.

📍 Location: event site.

📋 To prepare: promotional materials and equipment."

Because team members may need to:

📋 Check their own work content.

📅 Confirm the completion time.

👤 Confirm the person in charge.

📎 Find the corresponding file.

📌 Voice is suitable for explaining reasons, while text is suitable for confirming responsibilities and execution arrangements.

The recipients of a one-to-one private message and a group chat are different.

A private message usually has only two participants.

A group may have many members.

Therefore, when sending a voice message in a group, consider which members need to pay attention.

For example:

"I'm sending a voice message about the problem with the event venue."

For example:

"@Event Lead, this voice message mainly explains the on-site equipment arrangements. Please help confirm."

For example:

"Key points of the voice message:

📍 The venue needs adjustment.

🔧 The equipment location needs to be reconfirmed.

📅 Please reply before Wednesday."

If the voice message involves:

👤 Client personal information.

💰 Business quotes.

📋 Internal company information.

📚 Personal information about students.

first confirm whether all group members are appropriate recipients of this content.

📌 A group voice message should not only be easy to understand, but also make clear to those who need to act what they should respond to.

Voice messages can be sent and listened to at different times, but the recipient may not always be in a position to play the audio.

For example:

🏢 Being in the office.

📚 Being in class.

👥 Being in a meeting.

🔇 Being in an environment that requires quiet.

📱 Temporarily unable to use the speaker.

Therefore, when sending a voice message, you can also consider the recipient's actual situation.

For example:

"I'm sending a voice message explaining the background of this change. Please listen when you have a moment."

For example:

"This voice message is mainly to confirm the pickup time. I will send the specific date to you in text."

If the current WeiCity features support it, recipients can use voice-to-text to help them read.

However, transcribed content may be affected by accent, background noise or recording quality.

For example:

💰 Amounts.

📅 Date.

📍 Address.

👤 Personal names.

🔢 Product model numbers.

It is recommended to confirm these again in text.

📌 Voice makes it easier for the sender to express themselves, while text helps recipients understand and verify content in different environments.

Some matters require not only verbal explanation but also supporting files.

For example:

🎨 Design revisions.

📋 Project discussions.

🛍️ Product selection.

📚 Course explanations.

📄 Quotation materials.

WeiCity chat and Cloud Drive file sharing can be used together depending on the current features.

Step 1: Share the file

Send the design material to be discussed.

Step 2: Explain by voice

"This time I mainly want to adjust the text position on the homepage image. The title is currently too close to the person, and I'd like to move the title a little to the left."

Step 3: Add key points in text

📎 File: latest homepage design.

🎯 Change: adjust the title position.

📋 To confirm: whether the person and text maintain an appropriate distance.

📅 Reply by: Wednesday.

After sharing a product catalog, a merchant can use voice to explain the features of different products.

The customer then confirms the models they are interested in by text.

✅ Is the file correct?

✅ Whether it is the latest version.

✅ Is the recipient appropriate?

✅ Whether the file permissions meet your needs.

📌 Files provide specific materials, voice adds background, and text confirms key points; the three can be used together as needed.

This may be related to the current page, device or account feature availability.

Please first confirm that you are in the correct chat conversation, and check the features provided on the current screen.

Check whether your device allows WeiCity to use the microphone.

The specific settings depend on the device and operating system.

Check whether the microphone is blocked and whether the recording environment is suitable.

Check your network connection, and see whether the platform shows an error message.

You can re-record, or add text for important content.

This may be related to pronunciation, accent or background noise.

When important information is involved, re-check the original voice or text content.

A voice message does not mean the recipient can listen right away.

If it is not urgent, you can wait for the other party to reply when convenient.

📌 When you encounter problems, first check device permissions, network connection and the current platform prompts, then choose the most suitable way to communicate.

If you have not used WeiCity voice messages before, you can start with a simple scenario.

Find the person you want to contact.

For example:

“I'd like to confirm the time of tomorrow's event.”

Follow the prompts on the current screen.

For example:

“Hi, I'd like to confirm that we're meeting at the event venue tomorrow at 3 p.m., is that right?”

Send the voice message using the current feature.

For example:

“📅 Tomorrow at 3 p.m.

📍 At the event venue.

Please confirm, thank you!”

The other person can reply by text or voice, as needed.

📌 Start with a simple voice message, and you can gradually get familiar with recording, sending, and confirming with text.

WeiCity voice messages give users another way to communicate beyond text.

Whether you're sharing your life with friends, asking a merchant about products, or discussing work with your team, you can use voice as needed.

With WeiCity voice messages, you can:

👋 Share your life

Express your recent news and thoughts in a natural way.

🏪 Explain your needs

Explain to a merchant how a product is used or describe a service issue.

💼 Discuss work

Add project background and the progress made so far.

🎨 Express creative ideas

Explain the design direction and the reasons for revisions.

👥 Take part in groups

Explain matters that relevant members need to understand together.

📎 Combine with files

Share related materials through Cloud Drive file sharing.

📝 Confirm key points

Use text to organize important dates, amounts, specifications, and work arrangements.

Voice and text do not need to replace each other.

🎙️ Voice is good for expressing ideas and explaining background.

📝 Text is good for recording details and confirming results.

Using each flexibly for different situations can help both sides more easily understand each other's needs.

🎙️ WeiCity Voice Messages | Some things are easier to say out loud; important details are clearer when written down.

🌐 WeiCity — Connect People. Communicate Easier.

Open WeiCity and start with a simple voice message to make everyday contact, merchant inquiries, and team communication more flexible.

The next article will introduce How to use WeiCity voice-to-text? How to understand message content through text when listening to voice messages is inconvenient.

For specific voice entry points, recording methods, microphone permissions, voice-to-text features, and scope of use, please refer to WeiCity's current platform interface and actual availability.

👉 Learn about WeiCity: https://wei.city