
1 What Is WeiCity? One Channel That Helps Customers Get to Know Your Business
Bring your business introduction, products, services and latest news together in one online entry point that is easy to share.
WeiCity helps merchants create their own channels to centrally display products, services, images and videos, latest updates and contact details. Through usage scenarios in food and beverage, retail, education and other industries, this article shows how one channel can be used for daily operations and promotion.

When customers want to learn about a business, they often ask:
🔶What do you sell?
🔶What services do you provide?
🔶Where is your store?
🔶What is the environment like?
🔶Are there any new products or promotions lately?
🔶Who should I contact for further questions?
💠When this information is scattered across different places, customers have to search back and forth, and merchants often have to repeatedly send images, introductions, and contact details.
What can a channel display?
✅Business Introduction
Introduce your brand, business features, and target customers so new customers know who you are and what you can offer.
✅Products and Services
Showcase products, menus, courses, or service items, and clearly explain their features and related information.
✅Photos and Videos
Use photos and videos of your storefront, products, works, and more to help customers see your business more clearly.
✅Latest Updates and Promotions
Publish new products, events, business notices, and promotional messages so customers know your recent plans.
✅Address and Contact Details
Display your address, phone number, and WhatsApp in one place so customers can easily make further inquiries or visit in person.
🔶If you run a restaurant
Organize your signature dishes, menu, store environment, and recent promotions in your channel. After receiving the channel, customers can learn about your food before contacting the restaurant.
🔶If you run a retail business
Show your product categories, new arrivals, and product features. When customers ask "What do you sell?", you can share the channel so they can browse.
🔶If you run an education center
Bring together information about courses, teachers, learning environment, and open-day events so parents can learn about the center before making an inquiry.
🔶If you run a beauty or repair service
Use service items, work photos, and case studies to help customers understand your expertise and service scope.
💠These are examples of usage scenarios. You can arrange sections and display content that suit your own industry.
✅When posting content on social platforms, you can attach the channel link so interested people can learn more about your products and services.
✅When replying to inquiries on WhatsApp, you can share the channel so customers can browse the full introduction.
✅When promoting new products or events, you can first update the related content in the channel and then share it with customers.
💠In this way, every share leads to one centralized and clear introduction.
When you're just getting started, you can first prepare:
🔶A clear merchant introduction
🔶A few representative photos
🔶An introduction to your main products or services
🔶Address and contact details
💠Later, based on your business needs, you can add articles, the Gallery, videos, and more, and check whether features such as Shop and Online Ordering suit your business. For specific features and scope of use, please see the official plan descriptions.
A clear merchant channel should help customers understand three things:
✅What you offer.
✅Why it is worth learning more.
✅How to contact you.
Getting to Know WeiCity
Welcome to browse the Feature Overview, Industry Applications, and Getting Started guides in the official channel to learn which ways of using WeiCity suit your business.
Welcome to contact us through the contact details in this official channel.
Let your business be seen and make contact easier.
