9 How Sports & Fitness Merchants Can Use WeiCity: From Class Display to Member Inquiries

“Is it okay for a first-timer to join?”

“What classes do you offer?”

“How is the class schedule arranged?”

“Where are the classes held?”

“Can I try a class before deciding to sign up?”

When choosing sports and fitness services, customers usually first learn about the class content, participation requirements, timing, and environment, then contact the merchant with questions.

💡 With WeiCity, you can create your own merchant channel and organize this information in one place, so customers can learn about your services first and then discuss the participation method that suits them.

✅ Gyms and personal training studiosIntroduce facilities, equipment, training services, and membership arrangements.

✅ Yoga and Pilates studiosShowcase class types, suitable levels, and class formats.

✅ Dance and group exercise classroomsIntroduce dance styles, class levels, events, and participation requirements.

✅ Ball sports and sports training institutionsShowcase training programs, age ranges, and training locations.

✅ Sports venue operatorsIntroduce venue facilities, opening hours, and usage arrangements.

📌 Set up sections based on your actual business, clearly distinguishing services such as classes, personal coaching, and venue use.

If you only write “yoga class” or “fitness course,” customers may still not know whether the class suits them.

We recommend including the following for each class:

🔹 Class name and main content

🔹 Suitable age or experience level

🔹 Whether beginners are accepted

🔹 Group class or personal coaching

🔹 Duration of each session and location

🔹 Items to bring

🔹 How to inquire and sign up

🔶 Example: Basic Dance Class

Class content: rhythm practice, basic movements, and simple combinations.Participation level: state whether complete beginners are accepted.Schedule: list current sessions and the duration of each session.What to bring: explain requirements for clothing, shoes, and other items.How to sign up: contact the merchant to confirm sessions and places.

💡 Clearly explaining participation requirements helps customers more easily judge whether they are a good fit.

Recommended to show:

✅ Coach name and areas of responsibility

✅ Relevant qualifications, training, and practical experience

✅ Main teaching content

✅ Teaching style and communication arrangements

You can add clear photos and short introductions so customers get to know the team they will work with in class.

📌 If you display professional qualifications, state the name and scope of applicability accurately. Focus class descriptions on actual content, and avoid promising weight loss or specific results within a fixed period.

We recommend uploading:

🔹 Venue entrance and signboard

🔹 Classrooms, training areas, or courts

🔹 Equipment and apparatus in actual use

🔹 Changing, storage, and waiting facilities

🔹 Class activities published with authorization

💡 Add a purpose note to each photo, for example:“Group class classroom: shows the class space and equipment in actual use.”

📌 Obtain appropriate authorization before publishing student photos. When children are involved, first confirm guardian consent and avoid publishing names, contact details, or other personal information.

Customers usually choose classes based on their free time.

Timetables should clearly show:

✅ Day and date

✅ Class name

✅ Start and end times

✅ Class location

✅ Responsible coach, if applicable

✅ Whether advance registration is required

📌 Indicate the month or date range the timetable applies to. For class suspensions, substitute coaches, or time changes, update the relevant notices promptly.

Trial activities let customers learn about the classes and environment, so related conditions should be clearly stated in advance.

🔹 Applicable classes or services

🔹 Number and duration of trials

🔹 What the fee includes

🔹 Whether limited to first-time participants

🔹 Validity period and booking method

🔹 Rules for cancellation, rescheduling, and no-shows

✅ How many classes or which access rights are included

✅ Validity period and activation method

✅ Whether sessions or time slots are restricted

✅ Whether pausing, transferring, or refunds are allowed

✅ Whether there are any additional fees

📌 Fill in based on the actual plan so customers can compare options before deciding.

We recommend displaying together:

✅ Full address and map location

✅ Building entrance, floor, and how to get there

✅ Parking arrangements

✅ Recommended arrival time

✅ Clothing, shoe, and equipment requirements

✅ Phone and WhatsApp

💡 If different classes take place at different locations, note the location separately in each class description.

🔹 About UsIntroduce the merchant's features and scope of services.

🔹 Classes and ServicesCategorize by project, level, or participation method.

🔹 Coaching TeamIntroduce the projects and related background.

🔹 Venue & EquipmentShowcase the environment and actual facilities.

🔹 Timetable & ActivitiesPost current sessions, trial classes and special activities.

🔹 Registration & FAQsExplain fees, equipment, booking and rescheduling arrangements.

💡 When you're just getting started, you can first add your main courses, venue photos and contact information, then gradually enrich your content.

🔶 Customer asks: "Can I join if I have no experience?"

Suggested reply:"Hello, here you'll find our course introductions and notes on suitability. Please tell us which program you're interested in and your past experience, and we'll discuss a suitable session with you."

🔶 Customer asks: "What times are classes held?"

Suggested reply:"Here is our current timetable. You can first check the time slots that suit you, then contact us to confirm sessions and availability."

🔶 Customer asks: "Can I try a class first?"

Suggested reply:"Here you'll find the content and requirements for our trial classes. Please let us know the date you'd like to attend, and we'll confirm the arrangements and fees."

1️⃣ Basic Merchant InformationName, introduction, address and contact details.

2️⃣ Main Course IntroductionExplain course content and entry requirements.

3️⃣ Coach & Venue InformationPrepare accurate introductions and authorized photos.

4️⃣ Current TimetableClearly state the date range, times and locations.

5️⃣ Fees & Registration NotesOrganize trial classes, packages and related rules.

✅ Are the course content and suitability clearly explained?

✅ Is the coach information accurate?

✅ Is the timetable still valid?

✅ Do the venue photos reflect the actual situation?

✅ Are the fees and package details complete?

✅ Are the address and contact details correct?

Once you've organized your courses, coaches and schedule in your channel, you can use it to reply to customers, introduce yourself on social media and promote your business day to day.

Customers can browse the programs that interest them first, then contact you with their schedule and needs; you can also continue explaining sessions, fees and preparation for participation.

Want to learn how to set up a sports and fitness merchant channel?

Feel free to contact us through WeiCity's official channel contact details, and we can work together to organize display content suited to your business.

WeiCityMake your business visible and your contact easier.