9 What Should You Check Before Publishing a WeiCity Channel? A Complete Pre-Launch Checklist

Content in the channel may be prepared by different people, which can easily lead to errors such as wrong phone numbers, duplicate photos, inconsistent prices, expired promotion dates or contact links that do not work.

A complete check before going live can reduce customer questions and avoid frequent edits to important information after publishing.

The final check is best handled by someone familiar with the merchant's actual situation, such as the owner, a manager or the main channel administrator.

The person in charge needs to confirm:

✅ Whether the merchant information is accurate

✅ Whether prices and service conditions are correct

✅ Whether contact details work properly

✅ Whether the images and content are suitable for public display

✅ Whether the channel meets the launch standard

📌 If several people prepare the information, one person can check the content and another can confirm important details, so the preparer's familiarity does not cause errors to be overlooked.

Start by confirming the most basic channel information.

Check whether:

✅ Whether the merchant name is spelled correctly

✅ Whether the Chinese, English or other language names are consistent

✅ Whether the business category matches the main business

✅ Whether the introduction clearly explains who the merchant is

✅ Whether the introduction includes the main products or services

✅ Whether businesses that have stopped have been removed

✅ Whether there are any extra symbols, repeated text or test content

👀 Customers usually look at the name and introduction first, so this part should be simple, clear and consistent with actual operations.

Images directly affect the channel's first impression.

Check the following:

✅ The logo is clear and not distorted

✅ The cover image has an appropriate aspect ratio

✅ Important text is not cropped

✅ Images are not too bright, too dark or blurry

✅ Product and storefront images match the actual situation

✅ The same image has not been uploaded repeatedly

✅ No unrelated personal information appears

✅ Images in use have been authorized

📱 Also view the cover and logo on a phone to confirm they remain clear on a smaller screen.

This is especially important if customers need to visit in person.

📍 Address and map check:

✅ The address is complete

✅ Building number, floor and unit number are correct

✅ The map pin is in the correct location

✅ The store entrance is easy to identify

✅ Nearby landmark directions are accurate

🕒 Opening hours check:

✅ Opening hours for each day are correct

✅ Closed days are marked

✅ Public holiday arrangements are explained

✅ Special opening hours have been updated

📌 You can send the channel address to someone unfamiliar with the store and ask them to find it using the map, to check whether the location or route directions are clear.

Do not only check whether the numbers look correct; actually test them.

Test the following:

📞 Whether calls connect properly

💬 Whether WhatsApp opens the correct merchant number

✉️ Whether WeiCity messages can be sent and received properly

📧 Whether emails to the email address are received

📅 Whether booking or inquiry links work

👤 Whether someone is responsible for replying to customer messages

It is recommended to simulate a new customer, enter through the channel's contact options and confirm that the entire inquiry process runs smoothly.

Check each item the merchant currently offers.

Check the following:

✅ Item names are clear

✅ Items are in the correct category

✅ Prices have been updated

✅ Images match the items

✅ Specification, size or flavor information is complete

✅ Additional charges are marked

✅ Booking and purchase conditions are clear

✅ Delivery, pickup or service areas are correct

✅ Discontinued items have been removed

✅ Temporarily out-of-stock items have had their status updated

⚠️ If the same item appears on different pages, also confirm that the prices and descriptions are exactly the same.

📄 Article check:

✅ The title matches the body content

✅ Paragraphs and subheadings are clear

✅ Phone numbers, prices, dates and addresses are correct

✅ Tags are related to the article topic

✅ There is no unfinished draft text

📢 Update check:

✅ The event time is still valid

✅ Promotion conditions are explained

✅ Customers know how to take part

✅ Ended events will not cause confusion

🖼️ Gallery check:

✅ Images are clear

✅ The display order is logical

✅ There are no duplicate or test images

✅ Consent has been obtained for photos of customers and staff

🎥 Video check:

✅ Videos play properly

✅ Video orientation is correct

✅ Audio is clear

✅ There is no unauthorized music

✅ No sensitive or private information appears

Temporary materials may be uploaded for testing when the channel is set up.

Delete the following before publishing:

❌ Test titles

❌ Sample prices

❌ Temporary phone numbers

❌ Placeholder images

❌ Duplicate articles

❌ Unfinished products

❌ Internal notes

❌ Meaningless text or symbols

⚠️ Check every page to avoid customers mistaking test content for official information.

Once the channel goes live, customers may send inquiries right away, so management arrangements must be completed in advance.

Check the following:

✅ Primary administrator has been designated

✅ Account binding details are held by the merchant

✅ Management password is secure

✅ Available extra login verification has been enabled

✅ Staff permissions match their responsibilities

✅ Former staff can no longer manage the channel

✅ Customer service staff know how to handle customer inquiries

✅ Staff know who to contact if there is an account problem

📌 Do not wait until the channel goes live to decide who will reply to customers.

Customers may view the channel on different devices.

We recommend checking on the following devices:

📱 Phone, portrait

📱 Phone, landscape

📲 Tablet

💻 Desktop or laptop

Key points to check include:

✅ Whether titles are cut off

✅ Whether image proportions look normal

✅ Whether text is easy to read

✅ Whether buttons are easy to tap

✅ Whether pages load smoothly

✅ Whether contact entry points are clearly visible

✅ Whether videos play properly

If possible, check again using phones of different brands and sizes.

1️⃣1️⃣ Simulate the full customer journey

During the final check, do not only review the information from an administrator's point of view.

Imagine a customer who is meeting the merchant for the first time:

① Open the merchant channel

② Read the name and introduction

③ Look at the main products or services

④ Check prices and images

⑤ Check the address and business hours

⑥ Read articles or updates

⑦ Tap the phone, WhatsApp, or WeChat contact

⑧ Try to submit an inquiry⑨ Judge whether the next step is clear

⚠️ If the customer experiences confusion about where to tap or cannot confirm prices and conditions, add the missing information before publishing.

After completing the first check, we recommend inviting another employee, friend, or partner to review the channel.

You may ask them to pay attention to:

👀 Whether they can quickly understand what the merchant offers

🔤 Whether there are typos or repeated content

❓ Which information is unclear

📞 Whether the ways to contact the merchant are obvious

🧭 What the customer should do next

⭐ Whether the overall look seems genuine and trustworthy

People viewing the channel for the first time usually notice problems that the channel owner has become used to and overlooked.

🏪 Basic Information

✅ Merchant name and category are correct

✅ Introduction clearly describes the main business

✅ Logo and cover display properly

✅ No test text or placeholder information

📍 Location and business information

✅ The address is complete

✅ Map location is correct

✅ Business hours and closing days have been entered

✅ Special business arrangements have been explained

📞 Contact entry points

✅ Phone number is correct

✅ WhatsApp opens properly

✅ WeChat messages can be sent normally

✅ Staff have been arranged to reply to customers

🛍️ Products and Services

✅ Categories are clear

✅ Names, prices, and images are correct

✅ Specifications and purchase conditions are complete

✅ Discontinued or duplicate items have been removed

📄 Content

✅ Articles, updates, Gallery, and videos can be viewed normally

✅ Event dates and promotion conditions are correct

✅ No expired or unfinished content

✅ Images, music, and customer information have been authorized

🔐 Management and Security

✅ Primary administrator has been designated

✅ Management permissions have been checked

✅ Password and account recovery details are secure

✅ Administrators who are no longer needed have been removed

📱 Browsing Experience

✅ Mobile and computer displays are normal

✅ Text is not cut off

✅ Images and videos load properly

✅ Customers can complete the inquiry process smoothly

1️⃣4️⃣ Publish officially after confirming everything

After completing the check, you may record the official launch date of the channel and save the important materials in their final version.

After publishing, immediately open the page again as an ordinary customer and confirm that the public status matches what you saw in preview.

If errors are found, handle them in the following priority order:

① Phone and contact entry points

② Address and business hours

③ Prices and service conditions

④ Errors or content unsuitable for public display⑤ Management permissions and account security issues

A complete check before publishing is an important step in building a professional merchant image.

By confirming basic information, images, address, contact details, product content, and account security one by one, you can avoid most common problems.

Publishing after completing the check ensures that customers entering the channel receive clear, accurate, and trustworthy information.