8 How Pet Service Merchants Can Use WeiCity: From Service Display to Pet Owner Inquiries

“Do you offer cat grooming?”

“My dog is quite large. Can you take him?”

“What is the boarding environment like?”

“What materials need to be prepared in advance?”

“What pet supplies does the store carry?”

When choosing a service, pet owners care about more than cost; they also want to know about the pet's needs, the environment, care methods, and specific arrangements.

💡 With WeiCity, you can set up your own merchant channel to present this information in one place, so pet owners can get to know your business first and then contact you to discuss their pet's actual needs.

✅ Pet grooming salonIntroduce washing, trimming, and the grooming items actually offered.

✅ Pet boarding serviceShow the accommodation space, daily care methods, and admission requirements.

✅ Pet supply storeIntroduce food, cleaning products, toys, and other items.

✅ Pet training and daily care servicesExplain the service content, suitable pets, and communication process.

📌 Introduce services according to your own business scope. If one shop offers several services, you can organize them separately so pet owners can browse easily.

It is recommended to explain each service with:

🔹 Types of pets accepted

🔹 Suitable size, age, or other conditions

🔹 Services included

🔹 Estimated time required

🔹 Pricing method

🔹 Whether advance booking is required

🔹 Matters to discuss before the service

🔶 Example: Dog washing and grooming service

Service content: List the washing and tidying items actually included.Acceptance range: Explain the suitable sizes and related conditions.Pricing method: Explain whether the price is confirmed based on size, coat amount, and coat condition.Booking information: Ask pet owners to provide the pet's breed, weight, and recent photos.

📌 A pet's personality, health condition, and coat situation may affect arrangements, so these should be understood further before the service.

Environment photos can help pet owners understand where their pet will receive the service.

Recommended to show:

✅ Storefront entrance and reception area

✅ Grooming and washing area

✅ Boarding rooms or pen space

✅ Daily activity area

✅ Cleaning facilities and supply storage area

💡 Add a purpose description to each group of photos, for example:“Cat boarding area: Shows the accommodation space and the facilities actually provided.”

📌 If there are separate spaces, zoning arrangements, or other features, describe them accurately. Do not rely on photos alone to make promises such as “absolutely safe.”

Pet grooming merchants can organize:

🔹 Trimming examples for different sizes

🔹 Common styles and coat tidying

🔹 Actual results before and after washing

🔹 Service process and tools used

✅ Pet breed or size

✅ Service provided this time

✅ Style features

✅ Conditions to discuss further

📌 Obtain appropriate authorization before publishing photos of pets and pet owners. Avoid showing contact details, boarding records, or other personal information.

When pet owners arrange boarding, they need to understand the actual care methods and admission rules.

Recommended to clearly state:

🔹 Accepted pet types and conditions

🔹 Boarding space and zoning

🔹 Daily feeding, cleaning and activity schedule

🔹 Whether owners need to bring their own food and supplies

🔹 Check-in and pick-up times

🔹 Health or vaccination records required

🔹 Emergency contact and how abnormal situations are communicated

💡 If you provide daily photos or message updates, you can also explain how and how often updates are sent.

📌 Special care needs should be discussed in advance, and the merchant will confirm whether they can be accommodated. For medical diagnosis and treatment needs, please consult a veterinarian.

You can organize them by use:

✅ Food and treatsSpecify the applicable pets, sizes and product information.

✅ Cleaning and careIntroduce the purpose, instructions for use and applicable scope.

✅ Toys and interactive productsShow the size, material and product features.

✅ Travel and home productsFor example, carriers, leashes and harnesses, beds and feeding bowls.

📌 Product information should match the packaging and the actual product. For applicable sizes, stock and prices, please contact the store to confirm.

Pet service fees may vary depending on body size, coat condition, boarding dates and care needs.

Suggested content:

🔹 What the base price includes

🔹 The scope the starting price applies to

🔹 Situations that may incur additional charges

🔹 Boarding fees calculated by night, day or other method

🔹 Whether extra care is charged

🔹 Deposit, rescheduling and cancellation terms

🔶 For example:

“Grooming fees are confirmed based on body size, coat length and the actual services provided. Please share your pet's details and recent photos, and contact the store for consultation.”

📌 Additional services and fees should be discussed in advance so owners are not surprised when they arrive at the store.

1️⃣ Basic pet informationSpecies, breed, age and weight.

2️⃣ Services of interestFor example, bathing, trimming, boarding or daily care.

3️⃣ Recent photosHelps give a preliminary idea of body size and coat condition.

4️⃣ Conditions to discloseFor example, sensitivities, nervousness, behavioral traits or special care needs.

5️⃣ Preferred datesFor boarding, also provide check-in and pick-up dates.

📌 After information is submitted, the acceptance conditions, service details and timing confirmed by the store will apply.

🔹 About UsIntroduce the store, team and scope of business.

🔹 ServicesOrganize grooming, boarding and other services actually offered.

🔹 PortfolioShowcase real service cases and styles.

🔹 In-Store EnvironmentIntroduce the service area, boarding area and activity space.

🔹 Pet ProductsOrganize and introduce products by their use.

🔹 Booking and FAQsExplain acceptance conditions, fees and preparation requirements.

💡 If your main business is supplies, prioritize products; if you mainly offer grooming or boarding, focus on showcasing services and the environment.

🔶 Pet owner asks: “Can my dog get grooming?”

You can reply: “Hello, here you can find our service introduction and portfolio. Please share your dog's breed, weight and recent photos, and we will confirm suitable services and fees.”

🔶 Pet owner asks: “Can I see the boarding environment?”

You can reply: “Yes, here you can find an introduction to our boarding space and care arrangements. Please tell us the type of pet and check-in date, and we will confirm acceptance conditions and availability.”

🔶 Pet owner asks: “What should I bring?”

You can reply: “Here you can find preparation instructions for visiting the store or boarding. We will also confirm food, supplies and related information with you based on your pet's actual needs.”

1️⃣ Basic store informationName, address, business hours and contact details.

2️⃣ Main service introductionDescribe the target pets and what is actually provided.

3️⃣ Environment and portfolio imagesUse clear, recent photos that you are authorized to use.

4️⃣ Fees and acceptance conditionsClearly state the fee range and items that need to be confirmed.

5️⃣ Booking and preparation guideTell pet owners what information they need to provide.

✅ Are the accepted pet types and conditions clear?

✅ Are service details and fees clear?

✅ Do the environment photos reflect actual conditions?

✅ Are boarding and pick-up arrangements explained?

✅ How are special care needs communicated?

✅ Are the address and contact details correct?

Once your services, environment and booking information are organized in the channel, you can use it to reply to pet owners, introduce your business on social platforms and for everyday promotion.

Pet owners can get to know your store first before sharing their pet's information, and merchants can then continue to confirm suitable services and arrangements.

Want to learn how to set up a pet service merchant channel?

Feel free to contact us through WeiCity's official channel contact details, and we can work together to organize display content suited to your business.

WeiCityMake your business visible and your contact easier.