
14 How Photography & Videography Merchants Can Use WeiCity: From Work Display to Customer Inquiries
Bring together shooting services, work styles, package contents, and inquiry methods in one place, so customers can more easily understand your services, explain their needs, and confirm availability.
How Photography Studios, Event Videography Teams, Commercial Product Photographers, and Portrait Photography Merchants Can Use WeiCity: Build a merchant channel that makes it easy for customers to browse, compare styles, and get in touch, using work categories, case displays, service information, and an inquiry guide.

"Do you do family portraits?"
"Can you arrange photography for company events?"
"How much do product photos cost?"
"What does the shoot package include?"
"Is this date still available?"
When looking for photography and videography services, clients usually review portfolios first, then learn about style, pricing, shoot process, and deliverables.
💡 With WeiCity, you can create your own merchant channel and organize your representative work, shooting services, and inquiry methods so clients can learn about your style first and then contact you to confirm their needs.
✅ Portrait photography studioShowcase personal portraits, family photos, and the shoot services you actually offer.
✅ Wedding photography and videography teamIntroduce wedding coverage, video recording, and related services.
✅ Commercial product photography merchantShowcase products, food, and brand promotional images.
✅ Event photography and videography teamIntroduce corporate events, celebrations, and on-site recording services.
✅ Corporate image photography merchantShowcase team photos, business portraits, and work environment shoots.
✅ Promotional video production teamIntroduce the brand, product, and storefront video projects you actually take on.
📌 Describe services according to your actual business scope, and state whether photography, videography, editing, and other services are offered separately.
You can organize them by shooting purpose:
🔹 Personal and family photographyIndividual portraits, parent-child photos, and family portraits.
🔹 Wedding and commemorative shootsWedding coverage and commemorative shoot services you actually offer.
🔹 Product and food photographyDisplayed by product type and usage scenario.
🔹 Corporate and business photographyBusiness headshots, team group photos, and company environments.
🔹 Event coverageShowcase event examples of different sizes and settings.
🔹 Promotional and short video productionIntroduce video styles and the content you actually produce.
💡 For each category, first feature a few representative works so clients can quickly understand your shooting focus.
Beyond showing attractive photos, you can also explain the project's needs and the services provided.
For each case, it is recommended to specify:
✅ Shoot project
✅ Usage scenario
✅ Type of shooting location
✅ Work style
✅ Services actually provided
✅ Final deliverables
🔶 Example: Restaurant product photography case
Shoot project: Dish and beverage photos.Usage scenario: Menus, social media, and in-store promotion.Style: Described according to the actual work.Service scope: State whether styling, shooting, and post-production are included.Deliverables: Specify the number and format of photos confirmed by both parties.
📌 Before publishing client work, confirm display permission; for work involving children, private events, or unreleased products, carefully check what can be made public.
Recommended to specify:
🔹 Which clients and purposes the service suits
🔹 Shoot duration
🔹 Shooting locations and venue arrangements
🔹 Number of photographers or videographers
🔹 Whether lighting and related equipment are provided
🔹 Whether clothing, makeup, or styling is included
🔹 Whether post-production retouching or editing is included
🔹 What is ultimately delivered
💡 If a service is provided by a partner, explain how it is arranged and whether the fee is included.
📌 Different shoot projects require different staff, equipment and preparation, so confirm them based on the actual order.
After seeing a package price, customers usually also want to know "what exactly do I get."
Suggested content:
✅ Included shooting duration
✅ Number of people or products that can be photographed
✅ Number of outfits, scenes or locations
✅ Number of delivered photos
✅ Number of retouched photos
✅ Number and length of videos
✅ Whether physical albums or printed materials are included
✅ How overtime or extra items are charged
🔶 For example:
"This package includes shooting for the agreed duration and a specified number of finished products. For extra photos, additional time, venues, styling and other items, please contact us to confirm the fees."
📌 The numbers of "shot photos," "delivered photos" and "retouched photos" may differ, so state each one separately to avoid customer misunderstanding.
You can post a concise inquiry guide in your channel.
Suggest that customers provide:
1️⃣ Purpose of shootPersonal keepsakes, corporate promotion, product display or event coverage.
2️⃣ Preferred shoot dateIf you have backup dates, please provide them as well.
3️⃣ Shoot locationSpecify the area, whether indoor or outdoor, and whether the venue has been confirmed.
4️⃣ Number of people or productsThis helps us assess the shoot arrangements.
5️⃣ Preferred styleYou may provide reference works or describe your needs.
6️⃣ Delivery requirementsSpecify photos, videos, aspect ratios and the date you would like to receive the finished work.
🔶 For example:
"Please share the purpose of the shoot, date, location, number of people or products, and reference style. We will confirm the service scope, quote and availability based on your needs."
💡 For commercial shoots, you may also note which channels the photos or videos will be used on, to help plan the visuals in advance.
📌 Reference works are used to communicate direction. The final results still need to be confirmed based on the venue, lighting, materials and production arrangements.
Suggest that customers provide:
✅ Product names and quantities
✅ Product dimensions and materials
✅ Features to highlight
✅ Brand colors and visual requirements
✅ Channels where images or videos will be used
✅ Required landscape, portrait or square aspect ratios
✅ Whether people, props or scenes are needed
✅ Arrangements for shipping and returning products
🔶 For example:
"If photos will be used on product pages, promotional posters or social media, please state the placement and size requirements in advance. We will discuss the shot composition and delivery formats accordingly."
📌 The scope of use for images, videos and related materials should be agreed when the project is confirmed. Whether original files will be delivered should also be stated in advance.
You can organize the process as follows:
1️⃣ Submit requirementsThe customer provides the purpose, date, location and reference style.
2️⃣ Confirm services and quoteReview the shoot scope, deliverables and any additional fees.
3️⃣ Confirm availabilityComplete the deposit or other booking arrangements according to the actual rules.
4️⃣ Pre-shoot communicationConfirm the time, venue, staff and preparation items.
5️⃣ Official shootProceed according to the plan agreed by both parties.
6️⃣ Post-production and deliveryProcess and deliver the finished work as agreed.
📌 Inquiring about availability does not mean a booking is complete. Clearly explain how availability is held, and how rescheduling and cancellations are handled.
You can provide reminders based on the project:
🔹 Confirm outfits and styling in advance
🔹 Prepare products or items that will appear in the shot
🔹 Check venue opening hours and access arrangements
🔹 Confirm the arrival time of participants
🔹 Explain any special needs for children or seniors
🔹 Discuss in advance the shots that must be captured
🔹 For outdoor shoots, confirm the weather and backup arrangements
💡 For corporate events, you may provide the schedule, key guest list and important moments in advance to help the team plan the shoot.
📌 If the shoot site has venue management, privacy or entry restrictions, please explain them before confirming the service.
If you provide filming and editing services, it is recommended to explain:
✅ Whether scripting or shoot planning is included
✅ Shooting duration and number of locations
✅ Whether voice recording, voiceover or subtitles are included
✅ Video length and frame aspect ratio
✅ Number of editing revisions
✅ Arrangements for music and materials
✅ Whether different versions are provided
✅ Delivery format for finished videos
🔶 For example:
"Please share the purpose of the video, expected length, publishing platforms and reference style. We will confirm the scope of filming, editing, subtitles and revisions before providing a quote."
📌 For background music, fonts and other materials, confirm the corresponding usage rights. Different publishing purposes may require different arrangements.
🔹 About UsIntroduce the team, shooting focus and service areas.
🔹 Portfolio CategoriesOrganize works by portraits, products, events and videos.
🔹 Services and PackagesExplain the shooting scope, pricing terms and deliverables.
🔹 Shoot PreparationHelp customers understand requirements for outfits, venues and materials.
🔹 Inquiries and AvailabilityExplain the information needed and the booking process.
🔹 FAQAnswer questions about retouching, delivery, rescheduling and files.
💡 When starting out, you can first post your main services and representative works, then add detailed processes.
🔶 Customer asks: "What shooting styles do you offer?"
You can reply: "Hello, here are our portfolio categories. Feel free to look at the styles you like, then tell us the purpose of the shoot, number of people and your preferred date."
🔶 Customer asks: "How much does product photography cost?"
You can reply: "Please share the number of products, dimensions, reference style and how the images will be used, and we will confirm a quote based on the set-up, shooting and post-production needs."
🔶 Customer asks: "Can you cover an event on this date?"
You can reply: "Please share the event date, location, schedule and the photography or videography services you need. We will first confirm availability, then explain the team and delivery arrangements."
1️⃣ Basic Merchant InformationBusiness name, service area, and contact details.
2️⃣ Main shoot projectsOrganize the services you most often take on.
3️⃣ Representative worksSelect photos and videos that you have authorization to display.
4️⃣ Packages and inquiry guideClearly state the contents and the information customers need to provide.
5️⃣ Booking and delivery informationOrganize availability, rescheduling, post-production and delivery arrangements.
✅ Are the portfolio categories clear?
✅ Have you obtained authorization to display the images and videos?
✅ Are the package contents specific?
✅ Are the shot and retouched quantities stated separately?
✅ How is availability confirmed?
✅ Are revision and delivery timelines clear?
✅ Are contact details correct?
After organizing your works, services and inquiry guide in your channel, you can use them to reply to customers, communicate with business partners and promote day to day.
Customers can first learn about your shooting direction, then provide the purpose, date, location and delivery needs. Merchants can also use this to confirm quotes, availability and production arrangements.
Want to learn how to set up a photography and videography merchant channel?
Feel free to contact us through the official WeiCity channel contact details, and we can work together to organize content that suits your team.
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