15 How Florists & Floral Design Merchants Can Use WeiCity: From Floral Design Display to Customer Orders

“What flowers are best for a birthday?”

“Can I go with this color combination?”

“If I order today, can it be delivered today?”

“How much is an opening flower basket?”

“Can you write a greeting card for me?”

When choosing flowers, customers usually look at the style first, then confirm budget, flower types, purpose, and delivery time.

💡 With WeiCity, you can create your own merchant channel and organize your signature works, order requirements, and delivery arrangements, so customers can browse styles they like first and then contact you to confirm their order.

✅ Retail flower shopsShowcase everyday bouquets, flower boxes, and floral products that are actually sold.

✅ Custom floral studiosIntroduce color coordination, packaging, and the custom services actually offered.

✅ Opening flower basket businessesDisplay basket styles, sizes, and greeting card arrangements.

✅ Wedding and event floral teamsIntroduce venue decoration, table flowers, and related floral projects.

✅ Dried and preserved flower businessesDisplay products by flower type, style, and care method.

✅ Corporate floral suppliersIntroduce flowers for offices, flowers for events, and the regular services actually provided.

📌 Fresh flowers, dried flowers, preserved flowers, and artificial flowers should be labeled separately so customers can understand the product type.

You can organize them by use or product format:

🔹 Birthday and anniversary bouquetsDisplay works in different styles and price ranges.

🔹 Graduation and celebration bouquetsIntroduce the styles and arrangements actually offered.

🔹 Opening flower basketsCategorize by size, style, and display format.

🔹 Flower boxes and table flowersDisplay products suitable for gifts or decorating spaces.

🔹 Wedding and event flowersOrganize bridal bouquets, table flowers, and venue decoration examples.

🔹 Dried and preserved flowersExplain flower types and storage requirements.

💡 For each work, you can note suitable occasions so customers can choose by gift purpose as well as by style.

Recommended to specify:

✅ Style name or number

✅ Flower type

✅ Main flowers and color scheme

✅ Approximate size

✅ Packaging format

✅ Whether a greeting card is included

✅ Whether advance booking is required

✅ Self-pickup or delivery arrangements

🔶 Example: Birthday bouquet introduction

Style: Include the name or number.Flowers: List the main flowers actually used.Colors: Describe the overall color palette.Size: Note the approximate height and width.Packaging: Describe the packaging actually included.Ordering: Contact us to confirm flowers, prices, and pickup date.

📌 Flowers are natural materials, so size, bloom stage, and color may vary. Check the styles shown in images against the flowers actually available when ordering.

Recommended materials for each style:

🔹 Overall photosShow the complete shape of the bouquet or basket.

🔹 Flower detail shotsHelp customers see the main flowers and how they are combined.

🔹 Side photosShow layering, packaging, and three-dimensional effect.

🔹 Size reference photosAdd labels so customers can judge the size.

🔹 Photos in real settingsWhere applicable, show the effect on a table, in a store, or at an event.

💡 Shoot in natural light with a simple background where possible, and avoid filters that cause color shifts.

📌 Indicate whether each image shows an actual design, a past work, or a style reference, so customers do not mistake reference images for items in stock.

You can ask customers to provide:

1️⃣ Purpose of the giftBirthday, anniversary, graduation, visit, or other occasion.

2️⃣ Budget rangeState whether the budget includes delivery fees.

3️⃣ Preferred colors and styleFor example soft, bright, minimalist, or other preferences.

4️⃣ Flowers you would like to useIf you have specific varieties in mind, please let us know in advance.

5️⃣ Elements you would prefer to avoidFor example particular flowers, colors, or packaging.

6️⃣ Required dateState whether you will pick up or need delivery.

7️⃣ Reference imagesTo help the merchant understand the direction.

🔶 For example:

“Please share the purpose, budget, preferred colors, and required date. If you have reference images, feel free to send them too, and we will confirm the arrangement based on the flowers available.”

📌 Reference images are used to communicate style. For specified flowers, special packaging, or complex designs, first confirm whether they can be provided and the related costs.

It is recommended to clearly state in advance:

✅ Which designs are arranged with seasonal flowers

✅ Whether requested flowers need to be pre-ordered

✅ How customers will be contacted if flowers are insufficient

✅ Whether substitutions require customer confirmation

✅ Options available if the original design cannot be provided

🔶 For example:

“Flower supply changes with the season and arrival conditions. If a requested flower is unavailable, we will first discuss alternative options with you before confirming the arrangement.”

💡 When a customer places particular importance on a flower or color, you can record it separately in the order.

📌 Do not change a key flower in a specified design to another type without the customer's knowledge.

Suggested content:

🔹 The design and size each price applies to

🔹 Whether packaging and greeting cards are included

🔹 Whether delivery is included

🔹 How custom or oversized designs are priced

🔹 How prices are confirmed during holiday periods

🔹 Deposit and payment arrangements

🔹 Rules for changing and cancelling orders

🔶 For example:

“Displayed prices correspond to the designs and sizes described in the explanation. Requested flowers, oversized designs, extra gifts, and delivery fees should be confirmed when ordering.”

📌 Flower costs and supply may change, and prices of past works may not apply to new orders.

You can ask customers to provide:

✅ How the recipient should be addressed

✅ The complete greeting text

✅ Whether to sign the card

✅ The language to use

✅ Whether the sender's identity should be kept anonymous

✅ Whether there are other gift instructions

💡 You can provide short sample greetings to help customers draft their message, and ask them to check the content before production begins.

📌 Names, company names, and greeting text should follow the version confirmed by the customer. Recipient details are used only for order processing and should not be displayed publicly.

Suggested content:

🔹 Actual delivery areas

🔹 How delivery fees are calculated

🔹 Available delivery time slots

🔹 Whether requested delivery times are accepted

🔹 How to handle cases where the recipient cannot receive the delivery

🔹 Delivery requirements for buildings, hospitals, or event venues

🔹 Fees for address changes and redelivery

🔶 For example:

“Please provide the complete address, the recipient's contact information, and the preferred delivery time slot. We will first confirm the delivery area and arrangement, then review the fees with you.”

📌 If delivery cannot be guaranteed to a specific minute, clearly state the time window that can be provided. For important events, discuss delivery arrangements in advance.

We recommend explaining each separately:

✅ Designs available for same-day orders

✅ Cut-off time for same-day orders

✅ How current flower availability is confirmed

✅ Whether there is a rush fee

✅ How far in advance holiday orders must be booked

✅ How pickup and delivery are arranged during holidays

💡 For Valentine's Day, Mother's Day, and graduation season, you can organize dedicated design content so customers can browse them in one place.

📌 "Same-day orders accepted" does not mean every design can be completed the same day. Flower availability, production, and delivery arrangements still need to be confirmed.

You can ask customers to provide:

🔹 Event date and location

🔹 Venue photos and decoration area

🔹 Theme colors and reference style

🔹 Number of tables or floral pieces needed

🔹 Budget range

🔹 Setup and completion times

🔹 Whether teardown is required

🔹 Requirements from the venue

🔶 For example:

“Please share the event date, venue photos, decoration area, and reference style. We will confirm the plan and quotation based on flowers, production, transport, and on-site arrangements.”

📌 For flowers, props, stands, and other decorative items, state whether they are purchased, rented, or collected after the event.

You can organize them by flower type:

✅ How to handle flowers after receiving them

✅ How to clean the vase and change the water

✅ Whether stems need to be trimmed

✅ Suitable display locations

✅ Moisture protection requirements for dried and preserved flowers

✅ How to contact the merchant if a problem is found

💡 Bouquets, flower boxes, and vase arrangements may need different care, so you can provide brief instructions for each.

📌 Care methods and viewing time should be explained for the specific flowers involved. Do not promise that all products will last the same number of days.

🔹 About UsIntroduce the shop, floral design focus, and service areas.

🔹 Bouquet and Floral Design CategoriesOrganize by purpose, format, or flower type.

🔹 Custom and Event Floral DesignIntroduce the information needed and the production process.

🔹 Holidays and Recent DesignsShow content that is actually available for booking.

🔹 Ordering and DeliveryExplain timing, fees, and recipient information requirements.

🔹 Flower CareOrganize daily care instructions for different products.

💡 At the start, you can add representative designs, an ordering guide, and delivery information, then gradually add detailed works.

🔶 Customer asks: "What birthday bouquet options do you have?"

Suggested reply: "Hello, here are our bouquet designs. Feel free to browse, and let us know your budget, preferred colors, and required date so we can help you find a suitable arrangement."

🔶 Customer asks: "Can you make it based on this photo?"

Suggested reply: "Please send the reference image and share your budget, size, and date. We will first confirm the flowers and production method, then discuss the options we can provide."

🔶 Customer asks: "Can it be delivered today?"

Suggested reply: "Please share the design you want, the delivery area, and your preferred time slot. We will first confirm the flowers, production time, and delivery arrangement."

1️⃣ Basic Business InformationName, address, business hours, and contact details.

2️⃣ Main floral categoriesOrganize the designs customers ask about most often.

3️⃣ Representative work photosNote the flowers, size, and reference conditions.

4️⃣ Custom and ordering guideTell customers what information they need to provide.

5️⃣ Delivery and care instructionsOrganize delivery arrangements and product care methods.

🔍 Check these before sharing

✅ Are fresh, dried, and preserved flowers clearly distinguished?

✅ Are the images of ready-made items or reference cases?

✅ Are the design, size, and price conditions clear?

✅ How are flower substitutions confirmed?

✅ Are the delivery area and fees explained?

✅ How is the greeting card text checked?

✅ Are contact details correct?

Once floral works, custom guidelines, and delivery information are organized in the channel, they can be used for everyday promotion, holiday bookings, and customer inquiries.

Customers can first learn about your floral style, then provide their purpose, budget, and date. Merchants can use this information to confirm flowers, quotations, and delivery arrangements.

Want to learn how to set up a florist or floral design merchant channel?

Feel free to contact us through the official WeiCity channel contact details, and we can organize display content suitable for your store together.

WeiCityMake your business visible and your contact easier.