2 📲 After customers see your promotion, how can they reach you right away? WeiCity puts action entry points in your merchant channel

You have published a product, a service, or an in-store event.

Customers see it and are interested, but still need to ask:

💬 "How can I contact this store?"

📞 "Where is the phone number?"

📍 "Where is the address? How do I get there?"

🛍️ "I want to learn about this product. Where do I click next?"

Promotion creates interest, and clear action entry points make it easier for customers to keep finding you.

WeiCity merchant channels let you display business information and contact entry points in one place.

After viewing products, services, or event content, customers can continue through the relevant entry points in the channel:

💬 WhatsApp Inquiry

Easily contact the merchant for further information when you have questions.

📞 Call

Quickly find the phone entry when you need to confirm business hours or service details.

📍 Navigate to the Store

Easily check the location and plan a route when you want to visit the store in person.

🛍️ View Products and Services

If you have not decided yet, you can keep exploring other options before contacting the merchant.

Merchants can set up suitable entry points based on their actual business so customers know what to do next.

A furniture store publishes an advertisement for a new sofa.

After entering the WeiCity merchant channel and viewing the styles and sizes, the customer wants to confirm whether other colors are available.

At this point, a clear WhatsApp entry makes it easy for them to contact the merchant; if they want to see the item in person, they can also find the store through the navigation entry.

Product information answers "Is there something suitable for me?" while action entry points answer "How do I find you next?"

Putting the two together makes it easier for customers to move from browsing to inquiring or visiting the store.

You can add your merchant channel link to social media posts, your profile bio, WhatsApp shares, or promotional QR codes.

No matter which entry point customers discover you through, they can keep browsing content after entering the channel and find the contact method that suits them.

When publishing promotions, you can also be more specific:

👉 Want to see the styles? Enter the channel to view products.

👉 Want to confirm details? Enter the channel to contact us.

👉 Want to visit the store? Enter the channel to view the location.

Tell customers what they can do, and give them an easy way to do it.

✅ Fewer steps to find you

Customers can more easily find contact details and store visit information.

✅ Easier to act on interest

After seeing content they like, they can continue with an inquiry.

✅ Suits different customer habits

Customers who prefer messaging, calling, or visiting in person each have a matching entry point.

✅ Gives promotions a clear direction

Each piece of published content can guide customers toward a clear next step.

👉 Create your WeiCity merchant channel, prepare your contact and store visit entry points, and give every interest a chance to become further communication.