[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"channel-detail-":3,"document-detail-dcio525ad7c5":4,"channel-rail-myc21fa3d80fd":69},null,{"redirectTo":3,"docId":5,"title":6,"subTitle":7,"summary":8,"content":9,"contentFormat":10,"contentType":11,"posterUrl":12,"images":13,"imageTitles":14,"tags":15,"creatorName":24,"createDate":25,"pageviews":26,"isShopping":27,"priceCents":26,"priceText":28,"currencyCode":29,"currencySymbol":30,"displayPriceCents":26,"settlementCurrency":29,"hasPaid":31,"isTemplateSample":27,"isTemplateShowroom":27,"iapProductId":28,"video":3,"pdf":3,"breadcrumbHtml":32,"canManage":27,"canEdit":27,"isAggArticle":27,"hidden":27,"redirectUrl":28,"columnId":33,"columnName":34,"columnUrl":35,"backUrl":28,"rootChannelId":36,"ancestorIds":37,"channelName":38,"channelUrl":39,"channelLogoUrl":40,"channelBannerUrl":41,"channelSummary":28,"footer":42},"dcio525ad7c5","5 How Should Phone, WhatsApp, and Other Contact Options Be Set Up? A Customer Contact Guide","Set up phone numbers, inquiry channels, and reply processes clearly so customers can easily take the next step after viewing your channel.","After learning about a merchant, customers need to know whether to call, send a WhatsApp message, use WeiCity Micro-Messaging, or contact the merchant another way. This article explains the purpose of each contact option, how to enter and test phone numbers, reply times, staff responsibilities, and privacy considerations, helping merchants build a simple, effective, and easy-to-manage customer contact process.","{\"time\":1791778857794,\"blocks\":[{\"id\":\"48bKlE9Pna\",\"type\":\"header\",\"data\":{\"text\":\"\\u2B50 How do I set up WeiCity phone, WhatsApp, and other contact entry points?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"lR0_dJZ01p\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EAfter browsing a merchant channel, customers usually take a next step:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ZfTqPfig-b\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022I want to ask about the price.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"cuIedB4tmQ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022I want to check stock.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Ed9fGW0lIB\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022I want to book a time.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"MfBmuudW8x\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022I want to know whether you are open today.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"pRP6SMsYAE\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022Should I call, or send a WhatsApp message?\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"8JPlymRkbc\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf the channel does not have clear contact entry points, or the number is entered incorrectly, customers may be unable to continue their inquiry even if they are interested in the product or service.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"fsz32MHWGZ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCA1 The key to contact details is not the number of options, but clear entry points that work and that someone is responsible for replying to.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"XWkfO5l3OS\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThe contact features available may differ by account, plan, and channel. For actual projects, please refer to WeiCity\\u0027s current pages and official instructions.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7cyguueeyo\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"bAE6r0X4vS\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCC1 Part 1: Organize Contact Information Before Setup\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"2elkI1UfCY\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWe recommend confirming:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"0zcb-Xfehe\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 The merchant\\u0027s main phone number\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7r5KcpEAlV\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 WhatsApp number\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"4dkgcgA2In\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 The WeiCity message receiving account\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"2vOZmRwLY9\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 The merchant\\u0027s email address\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"fPgY75ca8F\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Booking or inquiry entry points\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"UWymAyiw_e\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 The person responsible for each matter\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"CTq4TPIdjV\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Typical reply times\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"oglM_FNF3p\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 How matters outside business hours are handled\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"N-B8306Gp1\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Separate numbers for each branch\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"D8D0Wgl5U3\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Information customers need to provide when contacting you\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Ya1IgkJYHs\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf the merchant has multiple numbers, first determine the purpose of each number to avoid customers reaching the wrong person.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"NkC1hpPh-U\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"8epFoLJeYJ\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCDE Part 2: How Should You Choose a Merchant Phone Number?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"O3Sr3Lh0Oq\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIn the channel, give priority to a number that can be used long-term and that someone answers during business hours.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"xPvdYM9QtY\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EYou can use:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"1Duz-CHxoy\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Store landline\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Merchant mobile number\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Customer service number\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Dedicated booking line\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Branch number\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 After-sales service number\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"F-Z73ibn29\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWhen choosing a number, consider:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Ec6MhlAASf\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Is it a number the merchant will use long-term?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"WzFCVDkR2K\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Is someone responsible for answering it?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"c0g5ihU_fd\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Will it stop working if an employee leaves?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zTUjpbsmiR\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Is it suitable to make public to customers?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"OMgxabCj4J\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Can it handle customer inquiries?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"HKDk67jrVq\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Is it consistent with other promotional materials?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"iGbW9Xz9lP\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWe do not recommend using a temporary employee\\u0027s personal number as the main contact entry point.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"m5b0kje-Jp\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Ub6xm6ZRHy\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCF1 Part 3: How Should You Enter a Phone Number?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"dbj5zWsK25\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBefore filling in, check:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"1d6L1LuYM4\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Country or region code\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether the phone number is complete\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether there are extra spaces between digits\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether any symbols were entered by mistake\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether an old number was entered\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether it is confused with the WhatsApp number\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether it belongs to the correct branch\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ErDRg0_rDg\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf customers may come from different countries or regions, you can use a full format that includes the country code.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"LOSw2Z3T6k\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor example, Malaysian numbers can usually be entered as:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"9k3vO0I-GZ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u002B60 12-345 6789\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ffHXHmzWtp\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThe actual display format should follow the formats the page supports.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"E5nqg-Y5b8\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EAfter saving, personally tap the phone entry to test it and confirm that your phone opens the correct number.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"X5ZWhynJY5\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"rRjUwljBwd\",\"type\":\"header\",\"data\":{\"text\":\"\\u260E\\uFE0F Part 4: When Is Phone Contact Suitable?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"VKeIOphnMg\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EPhone calls are suitable for:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"XRxyslw2i9\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Urgent or immediate inquiries\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Same-day bookings\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Confirmation before visiting\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Route and entrance questions\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Explaining more complex situations\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Issues that cannot be quickly resolved by text\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Pt0P2_YSn5\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf you are busy and cannot answer, explain:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"bocO1n2kYl\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 When calls can be answered\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 How missed calls will be handled\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether customers should switch to WhatsApp\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 What information customers should leave\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"bvw4Uifs8p\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ESample wording:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Bq6vlp7Cfr\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022Calls will be answered during business hours. If no one is available, please send your name, the matter you\\u0027re inquiring about, and a convenient time to contact you via WhatsApp.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"8E911lBMZH\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"gROQdl4fIy\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCAC Part 5: What Is the Purpose of the WhatsApp Contact Entry?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"17igoGb8P_\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWhatsApp is suitable for letting customers:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"t8hQTm7kAv\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Send text inquiries\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Provide product photos\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Explain service issues\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Share locations\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Confirm bookings\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Ask about stock\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Send order details\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Save the merchant\\u0027s contact information\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"EhKWA_Dg8T\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf the merchant uses WhatsApp Business, you can organize the following as needed:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"VjfxV_vokb\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Merchant name\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Profile photo\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Description\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Business hours\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Automatic greeting\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Away message\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Quick replies\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Product or service catalog\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"HemsyEW3_w\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThis information should be consistent with the merchant name and contact details in the WeiCity channel.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Yr3cmFWjyA\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Z-M9wMymHx\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDD17 Part 6: How Should You Check the WhatsApp Number?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Sbx3h-rueC\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EAfter setup, test the following:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"0FTyXmnsTl\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E1\\uFE0F\\u20E3 Tap the WhatsApp entry in the channel\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"V3N4pDhwNo\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E2\\uFE0F\\u20E3 Confirm that the correct account opens\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Smsht0uUHR\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E3\\uFE0F\\u20E3 Check the displayed merchant name\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ITnEBi5P1-\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E4\\uFE0F\\u20E3 Confirm the number belongs to the correct store\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"SEPDMdOiZU\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E5\\uFE0F\\u20E3 Send a test message\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Zjg8ppbuHD\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E6\\uFE0F\\u20E3 Check that the merchant receives it\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"NxepEwuv_4\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E7\\uFE0F\\u20E3 Have the merchant reply to the test message\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"iYvM4CK_W6\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E8\\uFE0F\\u20E3 Confirm the customer can continue the conversation\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"0z1gslu0n_\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ECommon issues include:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Akhsgcv2NM\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Incorrect country code\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Using a number that has been deactivated\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Opening an employee\\u0027s personal account\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Confusing the head office and branch numbers\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Able to send messages but unable to reply in time\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 WhatsApp displays a different name from the channel\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"oYtfcVIm1d\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCC Every time you change SIM cards, devices, or the person in charge, you should test the contact entry points again.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"mJotlY8PXk\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"2x3NdYqXVd\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDFE2 Part 7: How Should You Write a WhatsApp Automatic Greeting?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"4Yg0D16H-1\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EAn automatic greeting should be simple and clear, and tell customers what they need to provide next.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"tb2pBKD0So\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ESample wording:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"yCDWpN6K3N\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022Hello, thank you for contacting [Merchant Name]. Please tell us the products or services you\\u0027re interested in, and provide a convenient date, time, or area. We will reply during business hours.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"s4L6K4zJFg\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFood and beverage merchants:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"WZZHMNDcIR\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022Hello, thank you for contacting [Merchant Name]. For Online Ordering, please provide the menu item names, quantities, whether you will pick up or want delivery, and the date and time you need.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"nJAlx46Nda\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EService merchants:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"agPqHsguqk\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022Hello, thank you for contacting [Merchant Name]. Please provide your location, the service you need, related photos, and a convenient time. We will arrange a reply based on your information.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"b30ToaYMRP\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBooking merchants:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"OekBq0o9bq\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u0022Hello, thank you for contacting [Merchant Name]. Please provide your name, the service you need, and your preferred date and time. All time slots must be confirmed by the merchant before the booking is successful.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"hQ54PHIcVM\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EDo not add lengthy promotional content to the automatic greeting, or customers may not see the information they actually need to provide.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"MKGgLK-ovx\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"IYtAc67hhN\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCAC Part 8: How Should You Use WeiCity Messages?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"QOB1PXUluL\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf the channel provides a WeiCity Message entry, customers can contact the merchant within WeiCity.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"s75YR9QElV\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EMerchants should confirm:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"pfrzd6w0E3\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Who receives the messages\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"mn7VQhR_l4\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Whether appropriate notifications are turned on\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"N8IIRUYbbj\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 How often to check each day\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"4qLQz4QiGs\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Which questions can be answered directly\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zbiDERt6OV\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Which questions should be passed on to other staff\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"4AZOz-oluV\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Whether a unified reply method has been established\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qKgZXR_qgm\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf the merchant uses both WeiCity Messages and WhatsApp, explain the purpose of each contact channel.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"dADBo3oCPL\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor example:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"mazvhznpTW\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CWeiCity Messages is suitable for general enquiries. For order or booking confirmations, please contact us via WhatsApp.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"eLYn27HSlt\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EDo not force customers to resend the same information across multiple platforms.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ZttfLDTZ3-\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"4z9OyY5Fyq\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCE7 9. When is email suitable?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"R3fYzUtBe8\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EEmail is suitable for handling:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"THyXqeNa_0\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Formal quotations\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Cooperation proposals\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Wholesale enquiries\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Document submissions\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Corporate orders\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Course or service materials\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Longer project descriptions\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"MydHC80xTK\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIt is recommended to use a dedicated merchant email address rather than a staff member\\u0027s personal email over the long term.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"iWWMji83qj\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EEmail addresses should be checked for:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"o3oxmBekZi\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Correct spelling\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether someone checks it regularly\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether the inbox has enough space\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether the correct merchant name is shown in replies\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Whether it can still be managed after a staff member leaves\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"QTNlfgSn98\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EYou may specify:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"RuzgQyw-Su\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CFor general customer enquiries, please use WhatsApp. For business cooperation and document exchanges, please send an email.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"-t0j4b-kYS\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"IURZVUJrtw\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCC5 10. How should booking entry points be set up?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"n6uACPNjX8\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf the merchant offers booking services, you can include:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ljSb-IcCyc\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 WhatsApp booking\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Phone booking\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Online booking form\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 WeiCity Messages\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 The merchant\\u0027s existing booking system\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"5QPWZFfnqA\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThe booking process should explain:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"BEBqm2E6cj\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 What information customers need to provide\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"i8QRMsRUXI\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Which dates and times can be selected\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"LX7P5YE3Il\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Whether a deposit is required\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"FjIRFOCJCW\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Whether the merchant\\u0027s confirmation is required\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"HMZkUCBaZZ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 How to change or cancel\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"U0K5GMWqL7\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 How late arrivals are handled\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"piSSkNQ-dv\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Whether bookings are confirmed only during business hours\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"_MPjgvsFrw\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCC A customer\\u0027s enquiry does not mean the booking has been successful. Clearly state that \\u201Cthe merchant\\u0027s reply confirmation prevails.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"leAJl0lzNX\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qAoataJk-T\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83E\\uDDFE 11. What should customers provide when requesting a quote?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"I_oW-bwT0H\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EDifferent services require different information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7tvJyyzN2v\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EProduct enquiries\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qs1BeChCUW\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Product name\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Style or model\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Colour\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Quantity\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Pickup or delivery area\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Required date\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"gnwZCf-Jjx\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EService enquiries\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"MjQ0khUc2Z\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Service item\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Location area\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Description of the issue\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 On-site photos\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Preferred date\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Convenient time\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"tqp4SpFIzG\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFood orders\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"9R-PMY_Eny\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Dish name\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Quantity\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Number of diners\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Pickup or delivery\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Date and time\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Special requests\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"GI8EvULY0p\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EEvents or customised services\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"iJw5NII8E8\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Event date\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Venue\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Number of people\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Budget range\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Theme\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Reference images\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Required completion time\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"0OzXbS-mVJ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThe clearer the enquiry, the easier it is for the merchant to give an accurate reply.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"HM7y-fo_tl\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"TgQCUE0x-7\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDC65 12. Who is responsible for replies?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"460BymWMMj\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThe merchant should clearly arrange:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"f3yURKMdSQ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Who answers phone calls\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Who checks WhatsApp\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Who replies to WeiCity Messages\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Who handles emails\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Who confirms bookings\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Who provides quotes\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Who handles complaints or after-sales service\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Who takes over when the person in charge is unavailable\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"3Yua6OpPZl\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf multiple people reply together, establish basic rules:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"iQ4jvh0k3D\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Use a consistent merchant tone\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"JQAl8kmf95\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Do not ask again for information the customer has already provided\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"d5OOCAOWqM\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Record important bookings and orders\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"e7i_nRT4I2\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Do not make casual promises about prices or timing\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"sLk-aDnE7U\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Pass complex questions to the appropriate person in charge\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"c8T4vERo8-\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Avoid multiple staff members giving different answers at the same time\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"jpr2H09jDG\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"wNvSKPRIcE\",\"type\":\"header\",\"data\":{\"text\":\"\\u23F0 13. How should reply times be explained?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Za0asn2Zo2\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ECustomers need to know when they can expect a reply.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"H7hb2AcIg-\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EYou can write:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"tf87z0wr4u\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CWe will reply to WhatsApp messages during business hours.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"N3fqd0tuEx\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CGeneral enquiries will be answered within one working day.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"eBCwx0hYCk\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CMessages received in the evening and on public holidays will be processed in the next business session.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"xifF0KMuIG\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CFor urgent in-store issues, please call the store directly.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qFZnvDZVWk\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EDo not write \\u201Creplies available 24\u002F7\\u201D unless the merchant actually has staff to handle it.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"DvQgiWzeeA\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf store business hours and online reply times differ, explain them separately.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"UHSnfw10nQ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"MVzEZFQgVx\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83C\\uDF19 14. How should non-business hours be handled?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ZLaBqcgv1M\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EYou can set up an away message:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"FeX050ac-t\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CThank you for contacting [Merchant Name]. We are currently outside business hours. Please leave your name, enquiry and a convenient time, and we will reply in our next business session.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"rYvNdYCfIT\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf it involves bookings or orders, you may also add:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"waa4fPZ-yg\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CPlease note that sending a message does not mean your booking or order has been confirmed. Please wait for the merchant\\u0027s reply.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"WAfLX-_DTz\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EKeep away messages brief, and do not ask customers for unnecessary personal information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"yNlzdo48eK\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"NsEsH_ucvR\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83C\\uDFEC 15. How should contact details be arranged for multiple branches?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"J58lsvYg1S\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EEach branch should prepare separately:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"5tZrMwnbR-\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Branch name\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"EcwSlsWGgL\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Phone number\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"yzdgiXNi2Y\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E WhatsApp number\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"K8Xw0OgEOt\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Address\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"_M9_SlVltd\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Business hours\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7G2eQWlZ_q\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Person in charge\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Qak0FAdmU6\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Main services\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"LFT6l6VqUr\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2705 Purpose of customer contact\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7hKvR8GO19\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor example:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"j9Y2UNNeFy\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EGeorge Town branch\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EPhone: \\u2026\\u2026\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EWhatsApp: \\u2026\\u2026\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EResponsible for: in-store visits, bookings and self-pickup\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zN-ZxesPY7\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBayan Lepas branch\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EPhone: \\u2026\\u2026\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EWhatsApp: \\u2026\\u2026\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EResponsible for: in-store visits, bookings and delivery\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Hy80c7Phs5\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EDo not list different branches\\u0027 numbers together without explaining what each is used for.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"y1sh7ETLp5\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ZRlzWjnvxD\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDD10 16. Contact Information and Privacy Security\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"rdoyYtTt2o\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBefore publishing contact details, confirm that:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"1HHd9aGUBa\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 The numbers are for purposes the merchant is willing to make public\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Staff members agree to the use of the relevant numbers\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Staff family or personal information will not be exposed\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Customer information is used only to handle the current enquiry\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Customer numbers are not shown on public pages\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Customer conversations are not forwarded to unrelated people\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Customers are not asked to send passwords or verification codes\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Unnecessary identity documents are not requested through chat\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Payment card details or bank login information are not made public\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zbyBGCGBtG\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf addresses, proof of identity or other sensitive information must be collected, explain the purpose and handle it through appropriate, secure methods.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"dC9NCX5fZy\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCC Merchants should not ask customers to send account passwords, verification codes or complete payment card details.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"kViNJeHjD9\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"P96yJ_zxTD\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDDE3\\uFE0F 17. How can a friendly and effective reply style be established?\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"OUtoOno54l\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EEach reply is recommended to include:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qobuFk9FW6\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E1\\uFE0F\\u20E3 A simple greeting\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"cJcc0Pkijt\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E2\\uFE0F\\u20E3 Confirmation of the customer\\u0027s question\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"TnnRDfgRfB\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E3\\uFE0F\\u20E3 A clear answer\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"nVZcWow4KZ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E4\\uFE0F\\u20E3 A note on any additional information needed\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"JIktpNeRxQ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E5\\uFE0F\\u20E3 Next steps for the customer\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"IJ-sFGuAXI\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E6\\uFE0F\\u20E3 If waiting is needed, the expected handling process\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"A7u4B_d02z\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ESample reply:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"aZvOpyNleE\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CHello, thank you for your enquiry. This service is currently available for booking. Please provide your location, preferred date and on-site photos, and we will reply with available time slots and fees once the arrangement is confirmed.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7zhOfix41u\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EDo not just reply:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Pk0X37BILi\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CYes.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"cRGgCrOF-j\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201COkay.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"-oNyFSQ0Jl\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CIt depends.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"DxSABdhU3x\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CLet\\u0027s discuss by phone.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"-KQt8fduSP\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EReplies that are too short may leave customers unsure how to proceed.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"gMv4_NlbSM\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"LycTqpm6rU\",\"type\":\"header\",\"data\":{\"text\":\"\\u26A0\\uFE0F 18. Avoid These Contact Setup Issues\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ya1dMozaVh\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ENot recommended:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7bff0Hq9qb\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2022 Entering a phone number that has been disconnected\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Using a WhatsApp that nobody checks\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Listing too many numbers without explanation\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Setting a staff member\\u0027s personal number as a permanent customer service line\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Not explaining reply times\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Using different merchant names on different platforms\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Leaving customer contacts unhandled for a long time\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Auto-replies with outdated content\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Phone, WhatsApp and address belonging to different branches\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Asking customers to resend the same information\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u2022 Displaying customer conversations and numbers on public pages\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"-5lYKjTT11\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCA1 One primary entry point that is actively managed is more effective than five unattended entry points.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"o_Xa4O96Qi\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"exQPw1-Swa\",\"type\":\"header\",\"data\":{\"text\":\"\\uD83D\\uDCF1 19. Test the Contact Flow on Your Phone\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"_a_c53BLy9\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EAfter setup is complete, test with another phone:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"OBBTJrbqsF\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E1\\uFE0F\\u20E3 Open the merchant channel\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"3UCdXvTPNH\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E2\\uFE0F\\u20E3 Find the contact entry\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"BqOIanDjPt\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E3\\uFE0F\\u20E3 Tap the phone number\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"AzAXYswBL7\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E4\\uFE0F\\u20E3 Check the number\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"yezgRw6aWu\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E5\\uFE0F\\u20E3 Tap WhatsApp\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"m8zl_vsN8O\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E6\\uFE0F\\u20E3 Send a Test Message\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"bpzAi-5k7U\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E7\\uFE0F\\u20E3 Test WeiCity Messaging\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"oSXgPw7LC4\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E8\\uFE0F\\u20E3 Check Email\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"v2T9q1B_1U\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E9\\uFE0F\\u20E3 Review Reply Time Information\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"cQNFrdfF-e\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\uD83D\\uDD1F Confirm Customers Know the Next Step\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ztwiOYQW4z\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWhen testing, you can ask:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"mMxxfye1mj\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CIf I am a first-time customer, do I know who to contact?\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"n57Iz3el6c\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CDo I know what information I need to provide?\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"dL0ytbQV5X\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CDo I know roughly when I might receive a reply?\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"2XdNHJik-L\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf the answers are unclear, keep adjusting.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"GQH75OnyXb\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"WmviC5K6Xk\",\"type\":\"header\",\"data\":{\"text\":\"\\u270D\\uFE0F 20. Contact Wording You Can Use Directly\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"9BGQLoMDkh\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EGeneral Merchants\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"3hiQKoTiv4\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CFor product, price, or stock enquiries, please contact us on WhatsApp and provide the product name, quantity, and the date you need it. We will reply during business hours.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Hgrvz1ANR1\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EAppointment Services\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zxrzn4E9cB\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CTo book an appointment, please provide your name, the service you need, and your preferred date and time. All time slots must be confirmed by the merchant before the booking is successful.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"tuaNZTiACe\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EHome service\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"f28ljUK-Ip\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CWhen requesting a quote, please provide your location, the service you need, on-site photos, and a convenient time. We will confirm the service scope and arrangements based on the information provided.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"vcpINTRFIP\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFood and beverage merchants\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"HnkNamJtNY\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CWhen placing an order, please provide the names of the dishes, quantities, whether you will pick up or have them delivered, and the date and time you need. Dishes and time slots are subject to confirmation by the merchant.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"XUsnVAqucF\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBusiness Partnerships\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qF4HVnZbLT\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u201CFor general customer enquiries, please use WhatsApp. For wholesale, corporate orders, or partnership proposals, please contact us by email.\\u201D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"2R2Lh4jL92\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"oTlzKbFe0w\",\"type\":\"header\",\"data\":{\"text\":\"\\u2705 Complete Checklist Before Publishing\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"d3wuQhSC7k\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EPhone Number\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"JN7-yJ8Tuv\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u25A1 Is the number correct?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is the country code correct?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Can calls be placed normally after tapping?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is someone responsible for answering?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Does it belong to the correct branch?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"gx1KoHsQxk\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWhatsApp\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"z62wYk0jH6\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u25A1 Is the correct account opened?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is the merchant name consistent?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Can the test message be received?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is the automatic greeting correct?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is the out-of-hours information valid?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is someone responsible for replying?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"OnWqIOJ5dH\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EOther Entry Points\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"17IXeWikmf\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u25A1 Does someone check WeiCity Messaging?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is the email address spelled correctly?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Can the booking entry point be opened?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is the purpose of each entry point clear?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Do customers know what information they should provide?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7jC4fi0q8s\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EReply Process\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zU2mELUxTQ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u25A1 Is the reply time explained?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Has a person in charge been assigned?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is there a way to handle enquiries when no one is available?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 When several people reply, do they use the same information?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Are bookings and orders clearly confirmed?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"kvf37is4H2\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EPrivacy and Safety\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"d7fSSkje7D\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u25A1 Are personal staff phone numbers kept private?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is customer information handled properly?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Are you not asking for passwords or verification codes?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Are customer conversations and numbers not made public?\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E\\u25A1 Is only the information needed to handle the enquiry collected?\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"JVmnc6vRzf\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"L6RBalJtgt\",\"type\":\"header\",\"data\":{\"text\":\"\\u2764\\uFE0F Help Customers Know the Next Step After Viewing Your Channel\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"gAvN_zp6Mf\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThe goal of the contact feature is to help customers move smoothly from \\u0022learning about the merchant\\u0022 to \\u0022consulting, booking, ordering, or visiting in person.\\u0022\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"s-hhZYqjn8\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EAn effective contact process should:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"gIZID7zWCI\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E1\\uFE0F\\u20E3 Make entry points easy to find\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E2\\uFE0F\\u20E3 Use accurate numbers\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E3\\uFE0F\\u20E3 Make each purpose clear\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E4\\uFE0F\\u20E3 Have someone responsible\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E5\\uFE0F\\u20E3 State reply times clearly\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E6\\uFE0F\\u20E3 Tell customers what they need to provide\\u003C\u002Fspan\\u003E\\u003Cspan\\u003E7\\uFE0F\\u20E3 Protect personal information appropriately\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"NUuvQOphXp\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EYou do not need to add every contact method.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"z94znrvmfe\",\"type\":\"paragraph\",\"data\":{\"text\":\"\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ashyzFba2_\",\"type\":\"header\",\"data\":{\"text\":\"Choose the channels your business actually uses, set them up correctly, and keep managing them, so that every contact entry point works well.\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"eYA1bziqXE\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWeiCity\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EMake your business visible and your contact 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WeiCity Official Channel\\uFF5CGet Your Business Discovered and Make It Easier for Customers to Find You\\u003C\u002Fspan\\u003E\",\"level\":1},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"XLDnYzGnG4\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDF10 \\u003C\u002Fspan\\u003E\\u003Cspan\\u003EWelcome to the WeiCity Official Channel!\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"iL-ZIMlhdq\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIn today\\u0027s internet era, when customers look for restaurants, shops, education centers or local services, they often start by searching on their phones, browsing images and comparing information before deciding whether to contact a business or visit in person.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"1vq50mXrmR\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor 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\\u003C\u002Fspan\\u003E\\u003Cspan\\u003EEnterprises and Professional Services\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"lgIdmXVl8k\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ECentrally showcase your scope of business, company information, service content and contact details.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"fzrOmTzoI_\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCC The focus of a WeiCity merchant channel is to give businesses a centralized online entry point for showcasing business information and content.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"UQrQ5LN1CU\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFEA 2. 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promotions.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"F5QgZA4r9y\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDD04 Business updates.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"4nZxhoTsrg\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EHelp customers learn more about your business.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"_eq_RxYpC4\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCF8 Showcase Images and Work\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"6_8TQXXvVY\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EOrganize through the 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WeiCity\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Ktk5UUyexO\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EStarting from your business needs, learn about:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"YEzZv2Jy2t\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFEA Why it helps to showcase your business in one place.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"_EcD0VgIXh\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDECD\\uFE0F How product and service information helps customers understand what you offer.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"DDIyJNZa1Z\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCD Why local businesses need clear address and contact information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"vcPkcqSuN9\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCE3 How a merchant channel can support your everyday promotion.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zCd2zIkray\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EHelp merchants decide whether WeiCity fits their way of doing business.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"JvqlZcTDyA\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCF1 Channel Features\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"i5K_Cf1Ep8\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ELearn more about the use cases and practical steps for the different features in a channel.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"0KUkA0BnTa\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIncluding product display, article publishing, Gallery management, and other currently available features.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"r0-17TV045\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCC Whether you are learning about WeiCity for the first time or already have a merchant channel, you can read the sections that interest you.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"I-CLOJjIp5\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDE80 Part 5: How to Start Building Your WeiCity Merchant Channel?\\u003C\u002Fspan\\u003E\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"K5_igeRGBz\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EIf you want to create an online showcase for your business, you can start with basic information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"NDSJDd4EpM\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCB Step 1: Prepare Your Business Information\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"LtWOOqRaCg\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EOrganize:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"n7Dy4MwhXe\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFEA Business name.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"FDSnBsEWjO\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u270D\\uFE0F Brand introduction.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"6v7vepHb6M\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDECD\\uFE0F Products and services.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"3WtLAz9Z3h\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCD Address and service area.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"1ZEJ5k2jin\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDD52 Opening hours.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Q-zdOrTRcx\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCDE Contact information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Rw8ftSn7o1\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCF8 Step 2: Prepare Authentic Images\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"dChmzGhy_M\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor example:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"PfbMIf3mo1\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFF7\\uFE0F Logo.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"X7Tn1pGVWU\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFEA Storefront photos.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"WRdTu2phh_\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDECD\\uFE0F Product images.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"cDVleIGj9z\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDEE0\\uFE0F Service case studies.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"6cMEYeF0Fj\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFA8 Representative works.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"MLnitXOG1P\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCDD Step 3: Fill In Channel Content\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"roBFW74_-1\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFill in your business information following the current setup process, and prioritize the information customers need most.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"IuTjSRM8d-\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDDC2\\uFE0F Step 4: Arrange Content and Sections\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"gWXyDXrze1\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBased on your business type, organize content that suits you.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"g_PwQQHy0a\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor example:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"UDsY5-NTbV\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFEA About Us.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"9UN6V03uEe\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDECD\\uFE0F Products and services.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"86dt24eXI5\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCF8 Gallery and Case Studies.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"VpGZh58Kq1\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCDD Useful Articles.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"yF2mBh3U49\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCAC Contact Information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zaGWEDZ-0b\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2699\\uFE0F Step 5: Understand Available Features\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qCStuWV-vy\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBased on your business needs, check which features your current account can use and the related setup requirements.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"iHQT6lpCLC\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCF1 Step 6: Check the Mobile Display\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"pxoH-rN3nn\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EBefore publishing, confirm:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"KvWVWNXm8A\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Business information is correct.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"zpHUyPdxUf\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Images display clearly.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"glAA8nu_0i\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Key content is easy to find.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"PqJoAsfC_a\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u2705 Contact methods work properly.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"q1-JvTh2cJ\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDD17 Step 7: Share Your Channel\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ubuPRaoVZh\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EUse the channel link for:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"KqIot6XNka\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCD8 Facebook\\u3002\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"WI7Oy0doMh\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCF8 Instagram\\u3002\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"WnOIHR3dKX\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCAC WhatsApp\\u3002\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7ws3qqsl_d\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCE7 Emails and business introductions.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"-c_WcK_yiy\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFEA Digital business cards and in-store promotion.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"GNXW67s_Rv\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCC You don\\u0027t need to complete everything at once. You can start with clear basic information and improve it gradually based on customer needs.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Bzu6sFa_gq\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCE3 Part 6: How Can a WeiCity Merchant Channel Support Everyday Promotion?\\u003C\u002Fspan\\u003E\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"vZlG0NOH8w\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EMerchants may already use Facebook, Instagram, TikTok, or WhatsApp to promote their products and services.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"7OjgxHpIOJ\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EA WeiCity merchant channel can serve as a place where customers can learn more after seeing these promotions.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ku5A1yetUV\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDECD\\uFE0F New Product Promotion\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"i2NMDmxD2T\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ESocial media introduces new products.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"JVUwTu3eNM\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThe merchant channel can showcase related photos, specifications, and purchase information in one place.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"su69QVnwTE\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDF89 Event Promotion\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"5kZdi81PET\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EPromotional posts introduce the main points of an event.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"BIW1fglqIa\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EChannel content provides fuller details on time, location, and how to take part.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"fK-lwAHt6g\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDEE0\\uFE0F Service Promotion\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"5VGRgUmk7F\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EShort videos or images show the results of your services.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"e8GhFOPp0c\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EChannel content further explains the scope of services, case studies, and how to request a quote.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"qhEVJelEwQ\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCDA Knowledge Sharing\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"o3QabBOSlM\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ESocial media introduces a practical question.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"T9MM4L860Q\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EChannel articles provide a more complete explanation and related information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"eFdf29-AVY\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCAC Customer Inquiries\\u003C\u002Fspan\\u003E\",\"level\":3},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"9NXTSSyqJv\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EWhen customers ask about a product or service, you can share the relevant channel content to help them learn more.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"yzaEqO_LIp\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor example:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"3qjpufKJWm\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\u300CHere you can find our product photos, specifications, and contact information so you can review them first.\\u300D\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"dNNroUE-Qg\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCC Social media helps merchants spread news, while the WeiCity merchant channel brings together more complete business information in one place.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"PnNauW3rhh\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDF31 Part 7: Let Your Online Content Grow with Your Business\\u003C\u002Fspan\\u003E\",\"level\":2},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"d8vrjxeey5\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EA business\\u0027s content keeps changing.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"mxyZ4zmwkB\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EFor 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needs.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"n3prwo5Plk\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EThis helps customers:\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"AIiO06sPAX\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDFEA \\u003C\u002Fspan\\u003E\\u003Cspan\\u003EDiscover businesses\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"3n6-dOj9Ne\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ELearn which nearby products and services are worth knowing about.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"4v6TvHMyBv\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDECD\\uFE0F \\u003C\u002Fspan\\u003E\\u003Cspan\\u003EView content\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"RSD7eabA5W\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EGet to know brands, products, services, and related information.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Yt1bmqecbb\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCCD \\u003C\u002Fspan\\u003E\\u003Cspan\\u003EFind locations\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"R-oeVxGBLo\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ECheck business locations, hours, and service areas.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"ao9X5D5nGa\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83D\\uDCAC \\u003C\u002Fspan\\u003E\\u003Cspan\\u003EGet in touch\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"DtoCIU3eAL\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003EInquire, make appointments, or learn how to buy through the contact methods provided by the merchant.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"rFlycGFQmY\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDF89 \\u003C\u002Fspan\\u003E\\u003Cspan\\u003EFollow the latest updates\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"Gt0ccFn9wE\",\"type\":\"paragraph\",\"data\":{\"text\":\"\\u003Cspan\\u003ESee new products, events, and other business updates.\\u003C\u002Fspan\\u003E\"},\"tunes\":{\"alignmentTune\":{\"alignment\":\"left\"}}},{\"id\":\"lV6YIgoCEe\",\"type\":\"header\",\"data\":{\"text\":\"\\u003Cspan\\u003E\\uD83C\\uDF10 Core Focus of 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