22 How Gift & Souvenir Merchants Can Use WeiCity: From Product Display to Custom Orders

“What gifts are suitable for a company event?”

“Can you add our logo?”

“Can you customize just one piece?”

“Do you have gift boxes and greeting cards?”

“Do I need it by the end of this month? Will it arrive in time?”

When choosing gifts, customers usually first consider the purpose and budget, then confirm the style, quantity, customization effect and delivery time.

💡 With WeiCity, you can create your own merchant channel and organize your gifts, cases and ordering requirements, so customers can first find a suitable direction and then contact you to confirm specific plans.

✅ Gift and souvenir shopsDisplay the gifts, souvenirs and gift combinations you actually sell.

✅ Corporate gift suppliersIntroduce employee gifts, client gifts and event supplies.

✅ Personalized customization studiosDisplay the names, text, patterns and other customization services you actually provide.

✅ Trophy and commemorative plaque merchantsIntroduce styles, sizes and content production arrangements.

✅ Event favor merchantsDisplay gift combinations for weddings, celebrations and group events.

✅ Gift box and packaging merchantsIntroduce gift boxes, packaging and the combination services you actually provide.

📌 Introduce products according to your actual business scope, and explain which items can be bought directly and which require customization or advance booking.

You can organize them by gifting purpose:

🔹 Corporate and employee giftsDisplay products suitable for company events, employee welcomes or thank-you occasions.

🔹 Event and celebration souvenirsOrganize by event type and product format.

🔹 Personalized giftsIntroduce customization with names, dates, photos or text.

🔹 Trophies and commemorative plaquesCategorize by material, size and style.

🔹 Gift boxes and gift setsExplain set contents and packaging options.

🔹 Local specialty souvenirsDisplay the specialty products you actually supply with related introductions.

💡 You can also state budget ranges, minimum order quantities and customization conditions to help customers narrow down their choices.

Recommended to specify:

✅ Product name and number

✅ Material and size

✅ Available colors

✅ Packaging format

✅ Whether customization is available 

✅ Customizable positions and content

✅ Minimum order quantity

✅ How supply and production times are confirmed

🔶 Example: Introduction to a customized insulated cup

Product style: State the name or code.Specifications: Provide the actual capacity, size and material information.Color: Display the available style options.Customization: Explain how text or patterns can be handled.Packaging: State whether a gift box is included.Ordering: Contact us to confirm quantity, stock, costs and delivery date.

📌 Product performance and material descriptions should be based on the relevant materials, and images should correspond to the actual style.

For each project, we recommend preparing:

🔹 Overall product photosShow the finished product's appearance.

🔹 Close-up of customization detailsLet customers clearly see the text, patterns and finishing effects.

🔹 Packaging PhotosExplain how the cake is presented at delivery.

🔹 Size referenceHelp customers judge the scale.

🔹 Case descriptionsState the product, quantity and the services actually provided.

💡 The same gift can show different customization methods to help customers compare and choose.

📌 Before publishing a customer's logo, name, photo or unpublished event content, obtain the appropriate authorization.

You can ask customers to provide:

1️⃣ Gift purposeCorporate gifting, personal commemoration, event favors or other occasions.

2️⃣ Product styleProvide the product name, code or reference image.

3️⃣ Quantity and budgetState whether the budget includes packaging and shipping.

4️⃣ Customization contentProvide the logo, text, names, photos or other materials.

5️⃣ Desired EffectDescribe the position, size, color, and reference style.

6️⃣ Required DateProvide the event date and the preferred delivery time.

7️⃣ Delivery LocationDescribe whether you need self-pickup, delivery to a single address, or other arrangements.

🔶 For example:

“Please share the purpose, style, quantity, budget, and customization materials. We will confirm the plan and quote based on the product and production method.”

📌 Please confirm usage rights for logos, photos, and patterns. File format and resolution requirements should be explained according to the actual production method.

If such services are actually offered, you may explain:

🔹 PrintingIntroduce the applicable products and the range of colors that can be produced.

🔹 EngravingShow the materials and effects that can actually be processed.

🔹 EmbroideryExplain the applicable fabric products and pattern requirements.

🔹 Names and NumbersIntroduce the production arrangements for items with different content.

🔹 Custom PackagingExplain how gift boxes, labels, and cards are handled.

💡 Show products and customization methods together so customers know which combinations are available.

📌 Different materials, curved surfaces, and production areas may limit pattern effects. Feasibility should be confirmed first.

You can organize the confirmation process as follows:

1️⃣ Check the ProductConfirm the style, color, specifications, and quantity.

2️⃣ Check the MaterialsConfirm the logo, names, dates, and text.

3️⃣ Confirm the MockupCheck the position, size, orientation, and layout.

4️⃣ Confirm Costs and TimingExplain the production, packaging, and delivery arrangements.

5️⃣ Arrange ProductionProduce according to the version confirmed by both parties.

📌 Mockups are used to confirm layout and may not fully show the actual color, material, or craftsmanship effects. For orders that require a physical reference, you can discuss arranging a sample.

Recommended to specify:

✅ Quantity corresponding to the unit price

✅ Whether customization fees are included

✅ Whether there are plate-making, setup, or sampling fees

✅ Whether gift boxes and cards are charged separately

✅ How multiple colors or different content are charged

✅ Whether shipping is included

✅ Deposit and payment arrangements

🔶 For example:

“Quotes are confirmed based on the product, quantity, customization method, and packaging requirements. Sampling, special processing, and shipping fees will be itemized separately in the quote.”

📌 When displaying reference prices, state the applicable conditions to avoid customers mistaking the price of a blank product for the price after customization.

Suggested content:

🔹 Items included in each set

🔹 Specifications and quantity of each product

🔹 Gift box dimensions and materials

🔹 Whether filling or fixing materials are included

🔹 Whether a card can be added

🔹 Whether customer-supplied items are accepted

🔹 Whether the set contents can be changed

🔶 For example:

“The contents of the gift box are subject to the product description. If you need to change products, add a greeting card, or use specified packaging, please let us know in advance and we will confirm the fees and arrangements.”

💡 Gift boxes can show photos both open and closed so customers understand the complete presentation.

📌 For food or other products with a shelf life, if they are actually included, state the relevant information and check it before delivery.

You can ask customers to provide:

✅ Usage scenario and event theme

✅ Estimated quantity

✅ Budget per item

✅ Brand and color requirements

✅ Customization materials

✅ Whether samples are needed

✅ Packaging and portioning requirements

✅ Delivery location and date

🔶 For example:

“Please share the event purpose, quantity, budget, logo, and required date. We will confirm the options we can offer based on supply, production, and packaging conditions.”

💡 If the same order has different names, departments, or versions, you can ask the customer to organize a clear list and confirm the final version.

📌 The deadline for list changes, any additional fees, and production arrangements should be explained in advance.

It is recommended to state separately:

🔹 How in-stock inventory is confirmed

🔹 How long it takes to order products

🔹 Which step the customization timeline starts from

🔹 Whether sampling affects the overall schedule

🔹 Whether rush orders are accepted

🔹 How holiday or busy periods are handled

🔶 For example:

“The delivery time is set after the product, artwork, and payment arrangements are confirmed. If you need a specific date, please let us know in advance and we will first confirm whether it can be arranged.”

📌 Having products in stock does not mean customization can be completed immediately. Production and packaging time must still be confirmed.

Recommended to specify:

✅ Store self-pickup arrangements

✅ Actual delivery areas

✅ How shipping fees are calculated

✅ Whether batch delivery is available

✅ Whether delivery to multiple addresses is accepted

✅ How to check items upon receipt

✅ How to contact us if items are missing or there is a problem

💡 For bulk orders, you can state the quantity per carton and packaging labels to make distribution easier for customers.

📌 Lists, fees, and timing for multi-address delivery should be confirmed separately. Recipient information should not be displayed publicly.

🔹 About UsIntroduce the store, customization focus, and service scope.

🔹 Gift CategoriesOrganize by purpose, product, or budget conditions.

🔹 Custom CasesShow authorized finished products and production results.

🔹 Customization and File GuideExplain the materials to provide and the confirmation steps.

🔹 Corporate and Bulk OrdersOrganize quantity, sampling, and packaging requirements.

🔹 Delivery and FAQIntroduce timing, shipping, and how issues are handled.

💡 To start, you can feature representative products, custom cases, and an inquiry guide, then gradually add detailed styles.

🔶 Customer asks: “What gifts are suitable for company events?”

You can reply: “Hello, here is our gift category list. Please share the event purpose, quantity, budget per item, and required date, and we will help narrow down the options.”

🔶 Customer asks: “Can you add our logo?”

You can reply: “Please provide the product style, quantity, and logo file. We will first confirm a suitable production method, then explain the effect, cost, and timing.”

🔶 Customer asks: “Can I order just one?”

You can reply: “Please tell us the product and customization details. Minimum order quantities vary by project, so we will first confirm the available styles and quote.”

1️⃣ Basic Business InformationName, address, business hours, and contact details.

2️⃣ Main Gift CategoriesOrganize the products actually supplied and their uses.

3️⃣ Representative Custom CasesShow finished products, processing details, and packaging.

4️⃣ Ordering ChecklistTell customers what information they need to provide.

5️⃣ Production and Delivery NotesOrganize artwork, sampling, packaging, and shipping arrangements.

✅ Are product specifications and materials accurate?

✅ Are blank product prices and customized prices distinguished?

✅ Are minimum order quantities and processing conditions clear?

✅ Is display authorization obtained for customer designs?

✅ How are artwork and lists confirmed?

✅ Are production and receiving dates explained?

✅ Are contact details correct?

After organizing products, cases, and an ordering guide in your channel, you can use it for everyday promotion, customer replies, and corporate procurement communication.

Customers can first learn about your products and finished results, then provide the purpose, quantity, and customization materials. Merchants can also use this to confirm quotes, packaging, and delivery arrangements.

Want to learn how to set up a gifts and souvenirs merchant channel?

Feel free to contact us through the contact information on the official WeiCity channel, and we can work together to organize display content suited to your business.

WeiCityMake your business visible and your contact easier.