How Flooring and Wall Material Merchants Can Use WeiCity: From Material Showcase to Price Inquiries

“What colors does this flooring come in?”

“How much area does one roll of wallpaper cover?”

“Can this be installed directly over old flooring?”

“Does the quote include installation and edge finishing?”

“Our store renovation needs a batch of materials. Can I get a price inquiry?”

When choosing flooring and wall materials, customers usually look at color and texture first, then confirm specifications, quantities, site conditions, and installation costs.

💡 Through WeiCity, you can create your own merchant channel and organize your materials, cases, and inquiry methods, so customers can learn about your products first and then provide space information for confirmation.

✅ Flooring retail stores Show the flooring types, series, and colors you actually sell.

✅ Wallpaper and wall fabric merchants Introduce designs, specifications, and the services you actually provide.

✅ Decorative wall panel suppliers Organize products by material, size, and purpose.

✅ Floor and wall accessory merchants Display skirting boards, edge trims, and related supplies.

✅ Material supply and installation teams Explain the scope of supply, measurement, and installation.

✅ Commercial space material suppliers Introduce the shops, offices, and other projects you actually undertake.

📌 Material sales, on-site measurement, installation, and removal of old materials should be explained separately so customers can understand the scope of service.

You can organize by material type:

🔹 Flooring materials Classify by the materials and series you actually operate.

🔹 Wallpaper and wall fabric Display by pattern, color, and product type.

🔹 Decorative wall panels Introduce sizes, surface effects, and installation conditions.

🔹 Skirting boards and edge trims Display corresponding styles and matching specifications.

🔹 Installation and auxiliary materials Explain the products actually supplied and their uses.

🔹 Supply and installation services Organize measurement, installation, and other actual projects.

💡 Add cases for living rooms, bedrooms, offices, and shops so customers can find matching references by space.

It is recommended to state:

✅ Brand, series, and item number

✅ Material and structure

✅ Length, width, and thickness

✅ Quantity per pack or carton

✅ Stated coverage area

✅ Color and texture

✅ Usage and installation conditions

✅ Whether accessory materials are included

🔶 Example: Flooring material introduction

Product series: State the name and color number. Specifications: Provide the actual size and thickness. Packaging: Explain the quantity per box and the corresponding area. Surface: Show the texture and color. Installation: State the applicable installation methods and conditions. Price inquiry: Contact us to confirm quantities, stock, and installation arrangements.

📌 Descriptions of waterproofing, wear resistance, fire resistance, or other performance should be based on the corresponding product information, and should not be uniformly promised based only on the material category.

It is recommended to prepare:

🔹 Overall installed effect Show combinations of color and texture.

🔹 Close-up details Help customers see the surface and texture clearly.

🔹 Side view and structure Show thickness, joints, or the back side.

🔹 Color and model labels Make it easier to verify products accurately.

🔹 Real-space cases Show matching effects in actual spaces.

💡 For the same series, photograph different colors under similar lighting to make comparison easier.

📌 Images and screen displays may cause color differences, and texture distribution may vary. For formal material selection, arrange to view physical samples.

You can include a concise quotation guide in the channel.

Suggested information for customers to provide:

1️⃣ Space to be used A home, office, shop, or other location.

2️⃣ Materials you want to purchase Provide the series, number, or reference images.

3️⃣ Space dimensions State length, width, height, and the unit of measurement.

4️⃣ On-site photos Show the floor, walls, and corners.

5️⃣ Existing materials and condition State whether removal or treatment is needed.

6️⃣ Services needed Whether you only need materials, or also measurement and installation.

7️⃣ Desired completion date So we can confirm supply and staffing arrangements.

🔶 Example:

“Please provide the material style, space dimensions, and on-site photos, and state whether removal or installation is needed. We will confirm the quote based on your actual requirements.”

📌 Preliminary dimensions can be used for discussion, but the final quantities and installation plan may still require on-site verification.

It is recommended to distinguish between:

✅ The space area measured by the customer

✅ The area stated on the product packaging

✅ The actual quantity to be purchased

✅ Cutting, joining, and waste

✅ Whether spare materials are recommended

💡 You can explain that quantities need to be calculated based on layout, installation direction, pattern, and product specifications.

🔶 Example:

“The material quantity will be confirmed based on the on-site dimensions, installation method, and cutting requirements. The packaging area is used to verify specifications and does not mean that it can directly cover all spaces with the same area.”

📌 Pattern matching for wallpaper, flooring layout, and irregular spaces may affect actual quantities, so quantities should not be promised simply based on area.

It is recommended that customers explain:

🔹 Existing floor or wall materials

🔹 Whether there is obvious unevenness

🔹 Whether there is dampness or water seepage

🔹 Whether there is loosening or damage

🔹 The location of doors, cabinets, and other fixed fittings

🔹 Whether other renovation work is still in progress

🔹 Site access and construction restrictions

🔶 Example:

“Please provide overall photos of the site and photos of problem areas. If there is dampness, unevenness, or damage to existing materials, we will first confirm whether treatment is needed before discussing installation arrangements.”

📌 New materials cannot replace treatment of water seepage, substrate damage, or other site issues. Installation conditions should be verified against product requirements.

You may explain:

✅ Product color and item number

✅ Whether pattern matching is needed

✅ Installation direction

✅ Joint and edge finishing arrangements

✅ Transitions between different areas

✅ Whether the layout needs to be confirmed first

✅ Possible cutting locations on site

💡 For materials with distinct patterns, show the complete combined effect to avoid customers seeing only a small sample.

📌 Diagrams are for discussion only. The actual effect should still be confirmed based on material batch, space dimensions, and construction conditions.

It is recommended to state:

🔹 Material pricing unit

🔹 Model and quantity corresponding to the quote

🔹 Whether installation fees are included

🔹 Whether auxiliary materials and accessories are included

🔹 Whether removal of old materials is charged separately

🔹 Whether substrate treatment is charged separately

🔹 Transport and handling fees

🔹 Quote validity period and payment arrangements

🔶 Example:

“The quote is calculated based on the confirmed materials, quantities, and installation scope. Items such as removal, substrate treatment, edge finishing, and transportation will be listed separately in the quote.”

📌 The unit price of materials should be distinguished from the total price of completed installation to avoid customers misunderstanding the scope of charges.

Suggested details to explain:

✅ Accessory material and dimensions

✅ Color coordination

✅ Location of use

✅ Length per piece or per unit

✅ How the required quantity is calculated

✅ Whether installation is included

✅ How special corners or doorways are handled

💡 You can display materials together with their matching accessories so customers can understand the complete combination.

📌 The same color name does not mean that accessories from different series are completely identical. Check physical samples and specifications.

You can organize it as follows:

1️⃣ Submit requirements Provide the style, dimensions, on-site photos, and timing requirements.

2️⃣ Material selection and review Confirm color, model, and product conditions.

3️⃣ Measurement and assessment Inspect the site according to the actual service arrangement.

4️⃣ Confirm the quote Check materials, installation, and additional items.

5️⃣ Preparation and installation Arrange according to the confirmed order.

6️⃣ Completion and handover Check the agreed scope and provide usage instructions.

📌 Production, ordering, substrate treatment, and on-site coordination may affect the overall schedule and should be confirmed for each specific project.

It is recommended to state:

🔹 Actual delivery areas

🔹 Transportation fees

🔹 Scope of loading, unloading, and handling

🔹 Floor and elevator requirements

🔹 Material storage conditions

🔹 Permitted site access hours

🔹 How to check models and quantities upon receipt

💡 Customers can clear the placement and construction areas in advance and explain building registration, parking, and freight elevator arrangements.

📌 Materials arriving on site does not mean construction starts immediately. Access, storage, and construction dates should be confirmed separately.

It is recommended to follow product instructions:

✅ Daily cleaning methods

✅ Suitable cleaning products

✅ Reminders for moving furniture and equipment

✅ Inspection items after use

✅ Arrangements for accessories or spare materials

✅ Product Warranty Scope

✅ Scope of construction warranty

✅ How to contact us if a problem occurs

🔶 Example:

“Maintenance methods will be provided based on the materials you choose. If a problem occurs, please provide order information, on-site photos, and a description of the situation. We will confirm the handling based on the actual product and installation service scope.”

📌 Product warranty and construction warranty may differ, so their periods, conditions, and applicable scope should be explained separately.

You may ask customers to provide:

🔹 Project location and purpose

🔹 Material list and item numbers

🔹 Specifications and quantity for each item

🔹 Whether substitute products are acceptable

🔹 Requirements for matching materials

🔹 Desired supply date

🔹 Whether batch delivery is needed

🔹 Whether construction is included

🔶 Example:

“Please provide the material list, quantities, and project timeline. We will confirm the quote based on actual stock and supply conditions. If an alternative style is needed, we will check with you first.”

📌 If you have special requirements for batch, color number, or texture consistency, raise them in advance and confirm the supply conditions.

🔹 About Us Introduce the shop, the range of materials, and the service areas.

🔹 Product Categories Organized by flooring, wallpaper, wall fabrics and wall panels.

🔹 Color Samples & Specifications Shows item codes, dimensions and related materials.

🔹 Real Space Cases Introduces authorized space effects and construction details.

🔹 Quotation & Installation Guide Organizes measurements, site conditions and the quotation process.

🔹 Delivery, Care & After-Sales Service Explains delivery arrangements and follow-up services.

💡 When you're just starting, you can first add your main series, representative cases and quotation guide, then gradually add detailed styles.

🔶 Customer asks: "What colors can I choose from?"

You can reply: "Hello, here you can find our material series and color codes. Feel free to browse, and you're also welcome to share photos of your space and the style you like so we can help narrow down your choices."

🔶 Customer asks: "Can you install directly over an old floor?"

You can reply: "Please send us photos of your existing floor and the site conditions. We will first check the product requirements and the condition of the substrate, then confirm whether installation is suitable and what preparation may be needed."

🔶 Customer asks: "How much will it cost to do the whole room?"

You can reply: "Please share the dimensions, the material styles you're interested in and photos of the site, and let us know whether removal, substrate preparation or edge finishing is needed. We will confirm the quotation based on the actual scope."

1️⃣ Basic merchant information Name, address, business hours and contact details.

2️⃣ Main Material Categories Organizes the series and styles we actually supply.

3️⃣ Representative Images & Sample Materials Indicate model, color code, dimensions and packaging.

4️⃣ Quotation Information Checklist Tell customers what information they need to provide.

5️⃣ Installation & After-Sales Notes Organizes supply, installation, care and warranty arrangements.

✅ Do the images, model numbers and color codes match?

✅ Are the dimensions and packaging quantities accurate?

✅ Do the performance descriptions have a basis in product materials?

✅ How are quantities and site conditions confirmed?

✅ Are materials, installation and additional fees clearly separated?

✅ Are product and installation warranties explained separately?

✅ Are the contact details correct?

Once your styles, specifications and quotation guide are organized in the channel, you can use it for everyday promotion, customer replies and renovation project procurement discussions.

Customers can learn about your materials first, then share their space, quantity and installation needs. Merchants can use this to confirm material selection, quotations and delivery arrangements.

Want to learn how to set up a merchant channel for flooring and wall material?

Feel free to contact us through the WeiCity official channel, and we can organize display content suitable for your store together.

WeiCity Make your business visible, and make contact easier.