6 Once Your Merchant Channel Is Set Up, How Do You Share It with More Customers?

Your business introduction, product images, and service details are now organized, so you can share the channel with customers.

When sharing, in addition to the link, tell the recipient:

🔹 What's inside?

🔹 How can it help them understand something?

🔹 How can they contact you for more information after viewing?

Make every share have a clear purpose.

When customers ask about products, services, or store information, you can share the channel in response to their question.

✅ Product Inquiries

“Hello, you can browse our product introductions and images in our merchant channel. If you'd like to know about a specific item, feel free to send it to me directly.”

✅ Course Inquiries

“Hello, this is our center's channel, which includes information about our courses and learning environment. You can take a look first, then tell us your child's age and learning needs.”

✅ Service Inquiries

“Hello, the channel includes our service items and related case studies. You can review them first, then send us your needs so we can communicate further.”

📌 After sharing, keep responding to the customer's specific questions and help them find relevant content.

When publishing new products, work, or events, you can include the channel link so interested people can learn more.

🔶 New Product Posts

“New arrivals! For more images and product introductions, feel free to browse our WeiCity merchant channel.”

🔶 Work Showcase Posts

“Sharing this recently completed work. For more case studies and service introductions, please visit our merchant channel.”

🔶 Event Posts

“Event details are organized in our merchant channel. Feel free to check the dates, content, and how to take part.”

📌 Place the link in a position supported by each platform. After publishing, check that the link opens correctly.

When customers visit the store to ask about products or services, invite them to browse the channel so they can keep looking after they leave.

🔹 Restaurants: View menus and recent updates.

🔹 Retail stores: Browse products and shopping information.

🔹 Education centers: Learn about courses and the center environment.

🔹 Service businesses: View services and related case studies.

If you create a QR code from the channel link, you can place it on the counter, on digital business cards, or on promotional materials.

📌 Before printing, test-scan the code with a phone to confirm it opens the correct channel.

When existing customers want to introduce your business to friends and family, you can provide the channel link with a short description.

💬 For example:

“This is our merchant channel, which includes our products, services, and contact information. If your friend has a need, feel free to share it with them.”

Even someone who is first hearing about your business will know what they can look at after opening the link.

📌 Share based on customers' interests and needs, and avoid repeatedly sending the same content in a way that becomes disruptive.

For each share, choose one specific topic:

✅ New product arrivals

✅ New service introductions

✅ New work showcases

✅ Open days or in-store events

✅ Business hour updates

Update the related content in your channel first, then share it, so customers can find the matching information when they open it.

🔸 For example:

“We just updated several kitchen renovation case studies. If you're planning a renovation, you can check out the related work in our channel.”

You can use these three parts:

1️⃣ State the topic

Is this share about a new product, a service, a case study, or an event?

2️⃣ Explain what they can view

What materials in the channel are worth browsing?

3️⃣ Explain the next step

How can interested people contact you or ask questions?

💬 General example:

“Want to learn about our products and services? Feel free to browse the WeiCity merchant channel for images, service introductions, and the latest updates. For anything that interests you, you can contact us via WhatsApp.”

🔹 Is the business introduction clear?

🔹 Are the product and service details complete?

🔹 Do the images display properly?

🔹 Are the event dates still valid?

🔹 Is the contact information correct?

🔹 Does the link open properly?

You can also review the channel from the customer's point of view to confirm the browsing process runs smoothly.

You can track:

🔹 Which types of content generated inquiries?

🔹 What do customers ask about most often?

🔹 Which materials are still hard to find?

🔹 Where did customers first see the channel?

During conversations, you can naturally ask:

“May I ask where you saw our channel?”

Adjust your sharing content and channel introduction based on actual feedback.

📌 Channel views can serve as a reference, but also consider inquiry content and follow-up contact to judge which shares are most helpful.

If time is limited, you can first set up:

✅ Share the channel when responding to inquiries on WhatsApp.

✅ Provide a channel entry point in relevant social media posts.

Gradually build the habit of updating content before sharing, so the channel keeps supporting your everyday operations.

Clear introductions, relevant images, and accurate contact details can help customers learn more about your business.

Share the channel with people who need it, then respond carefully to their inquiries so that learning about your business and communicating with you flow naturally together.

Contact the WeiCity official channel to learn about channel content and sharing methods suited to your industry.

WeiCity Make your business visible, and make contact easier.