After seeing your promotion, where do customers go next to learn about your business?

You may already be on Facebook, Instagram, Xiaohongshu, or TikTok, and often post photos, introduce products, and share events.

This content helps more people get to know you. But customers who are discovering you for the first time often still want to know:

🔹 What products or services do you offer?

🔹 Where can I see prices and options?

🔹 What are your opening hours, and where are you located?

🔹 How can I contact you for more information?

If information is spread across different posts, customers have to search for it and may repeatedly send private messages with questions.

Once customers are interested, they need a convenient place to find complete information.

Social media helps attract attention, and the WeiCity merchant channel can receive that attention and present your business in an organized way.

In the channel, you can organize content by section:

🏪 Merchant Introduction | Let customers know who you are and what you do.

🛍️ Product Listings | Showcase photos, prices, specifications and ways to buy in one place.

🛠️ Service Items | Explain your services so customers can understand and choose easily.

📝 Article Content | Share expertise, usage tips and brand highlights.

📍 Business & Contact Information | Help customers find your address, opening hours and contact details.

Once customers enter the channel, they can browse what they need, rather than relying on a single promotional post to learn about your business.

For example, if you run a furniture store and post a photo of a new sofa on social media.

Customers may like it, but still want to know:

“Are there other designs available?”

“Will the size suit my home?”

“Where is the store, and when can I visit?”

You can include your WeiCity merchant channel link in your promotional content, so customers can continue to view product details, business information and in-store details before contacting you for enquiries.

A photo brings interest; complete information helps customers decide on their next step.

When you promote a product, a service or an event, you can direct customers to the same merchant channel.

In this way, each promotion not only introduces what is currently featured, but also helps customers learn more about your other products, services and highlights.

You can also place your channel link in your social media bio, WhatsApp conversations or promotional QR codes, so customers arriving from different entry points can easily learn about your business.

✅ More complete introduction: help new customers quickly understand your business.

✅ Easier to find information: browse by section and spend less time searching through posts.

✅ More convenient communication: customers review basic information first, then ask specific questions.

✅ More consistent promotion: a smooth journey from seeing your content, to understanding options, to making contact.

You have already put effort into getting customers to see you, so it is worth giving them an easy way to learn about you.

👉 Create your WeiCity merchant channel, so every promotion can lead to a complete introduction to your business.