What happens to files saved in WeiCity Cloud Drive after a plan expires?

If payment is not continued, will files be deleted immediately?

After the free or bonus space ends, how long can uploaded photos, videos and customer files still be kept?

These are all questions worth understanding in advance when using Cloud Drive.

For individual users and merchants, Cloud Drive may hold many important materials.

📄 Contracts, quotations and work files.

🖼️ Product photos and promotional materials.

🎬 Videos, courses and training materials.

🎨 Original design files and client-approved drafts.

📁 Customer projects and historical records.

If usable capacity drops after a plan expires, storage may exceed its limit.

According to the policy arrangements in the WeiCity Cloud Drive handbook, exceeding capacity does not mean existing files will be deleted immediately. It involves upload restrictions, a 30-day grace period, archiving of excess materials and long-term retention rules.

📦 After capacity is exceeded, new uploads may be restricted.

📨 Excess handling includes a 30-day grace period and notification arrangements.

🗄️ After the grace period, some excess materials may enter read-only archiving.

⏳ Accounts without a valid paid plan for 24 consecutive months may face clean-up of excess materials.

💳 Accounts that still have a valid paid plan are not subject to the above 24-month clean-up rule for long-term unpaid plans.

💾 It is still recommended to keep separate backups of important materials.

Please note: some excess handling mechanisms described in the handbook are yet to be implemented. This article describes policy arrangements and does not mean that all mechanisms are currently live. Actual implementation is subject to official WeiCity announcements, account notices and terms of service.

Capacity is exceeded when the total amount of files already stored in an account is more than the storage capacity currently available.

This can happen in several situations.

For example, you were originally subscribed to 120GB of Cloud Drive.

If the plan is not renewed after it expires, the account's available capacity may be adjusted according to the applicable scheme.

If existing files exceed the adjusted capacity, capacity will be exceeded.

Some users may receive extra storage through promotions or bonus arrangements.

When the bonus period ends, available capacity may decrease.

For example:

☁️ Originally using the 120GB plan.

📦 Already storing 80GB of materials.

📉 Later switched to the 30GB plan.

At this point, the total amount of existing files exceeds the new capacity limit.

Even while a paid plan is still valid, if the number of files keeps growing, the capacity limit of the current plan may be reached.

Assumed:

📦 Space used: 80GB.

☁️ Current available capacity: 30GB.

📊 Amount over capacity: about 50GB.

At this point, the account is in a capacity-exceeded state.

We suggest logging in to WeiCity Cloud Drive and checking:

☁️ Current total capacity.

📊 Used space.

📦 Remaining available space.

📅 The validity period of subscribed or bonus capacity.

📌 Exceeding capacity does not necessarily mean the user has not paid; it may simply be that the total amount of files exceeds the capacity purchased.

According to the policy description in the WeiCity Cloud Drive handbook, existing files will not be deleted immediately just because storage capacity has been slightly exceeded.

After capacity is exceeded, the first thing involved is restrictions on new uploads.

When used space exceeds available capacity, the system will stop accepting new uploads.

For example:

📦 Current capacity: 30GB.

📊 Space used: 50GB.

⛔ The account is in a capacity-exceeded state.

Until the capacity issue is resolved, new uploads will be restricted.

Excess-storage status and file deletion belong to different processing stages.

Users should plan next steps based on their account status and platform notices.

If you still need to keep your existing data, you can choose a suitable paid plan.

If your existing files already exceed your current plan, you can evaluate upgrading to a larger capacity.

For files that no longer need to stay in Cloud Drive, you can download them first, confirm they are complete, and then arrange cleanup.

Check whether there are:

📁 Materials uploaded more than once.

🖼️ Promotional images that are no longer in use.

📄 Temporary files that no longer need to be kept.

📦 Historical projects that can be moved out.

Although the handbook does not stipulate that existing files are deleted immediately after exceeding capacity, archiving or cleanup arrangements may still apply later.

📌 After receiving an excess-capacity notice, you should choose renewal, expansion, or data organization as early as possible.

According to the WeiCity Cloud Drive Manual, excess capacity handling includes a 30-day grace period.

This period is mainly used to remind users to deal with storage capacity issues.

The platform policy includes notice arrangements to remind users to pay attention to excess storage.

Therefore, it is recommended to make sure your account email can receive messages normally.

For example:

☁️ Current available capacity: 30GB.

📦 Space used: 80GB.

📉 Excess capacity: 50GB.

Once you confirm the excess amount, it becomes easier to decide the next step.

If you need to keep your existing files, you can review suitable subscription plans.

If your original capacity can no longer meet your needs, you can evaluate larger storage space.

If you do not plan to keep using a larger capacity, you can download the files you need to keep.

After downloading, check that the files are complete.

Check these first:

📄 Contracts and quotations.

📸 Original product photos.

🎨 Design source files.

📚 Course materials.

📦 Client files currently being delivered.

The grace period is mainly used to handle excess storage.

It does not mean the platform gives you 30 extra days of storage, nor does it mean all features remain in their original state during the grace period.

The specific start date and handling requirements should be based on the account notice.

📌 The key purpose of the 30-day grace period is to give users time to adjust capacity and migrate data, not to encourage long-term excess storage.

According to the WeiCity Cloud Drive Manual, after the grace period ends, if the capacity issue remains unresolved, some excess files may enter read-only archive status.

Please note that this is a policy arrangement described in the handbook. Whether the specific mechanism has been implemented should be confirmed by the platform's actual announcements.

Read-only archiving is a processing status applied to excess data.

Once archived, files may not be usable in the same way as regular Cloud Drive files.

The handbook states that archiving targets may be selected by the system.

Therefore, users should not assume that the system will necessarily archive files in any particular order:

📅 The oldest files.

📄 The least frequently used files.

📁 Completed projects.

🖼️ Unimportant images.

If files you are actively using are included in archiving, your daily work may be affected.

Therefore, once an excess-capacity problem occurs, you should organize important materials as early as possible.

Under the platform policy, archived data has an arrangement for retrieval upon application.

In practice, retrieval may need to be handled through the recovery process provided by the platform.

This cannot be guaranteed directly.

Retrieval may involve a recovery process; the time required and operating conditions should be based on the prompts shown on the actual page.

A design studio stored a large number of historical projects.

After its plan expired, the account exceeded its storage capacity.

If some files enter archiving, the studio may need to apply for retrieval through the platform process.

Therefore, for design files that still need to be delivered recently, the studio should check their availability in advance.

📌 Read-only archiving does not equal active deletion, nor does it mean files can still be used normally at any time.

Two things need to be distinguished.

First, whether the account still has a valid paid plan.

Second, whether the account exceeds the storage capacity it currently has purchased.

These two conditions are not the same.

According to the handbook, as long as an account still has any valid paid plan, the 24-month excess-data cleanup rule for accounts without a valid paid plan for an extended period does not apply.

For example:

☁️ Subscribed capacity: 30GB.

📊 Space used: 80GB.

📉 Excess capacity: 50GB.

Although the account still has a paid plan, the total volume of files has already exceeded the purchased capacity.

Having a valid paid plan does not mean you can store files beyond your purchased allowance without limit.

Upload restrictions and possible archiving arrangements still depend on your actual capacity status.

If you frequently exceed your current allowance, you can consider:

📦 Upgrading capacity.

💾 Moving out historical files.

🧹 Organizing files you no longer need.

The 24-month rule applies to the specific situation of accounts without a valid paid plan for an extended period.

The excess-capacity rule is related to actual usage.

📌 A valid paid plan can affect whether the long-term cleanup rule applies, but it does not mean you can store unlimited excess data.

According to the policy described in the WeiCity Cloud Drive handbook:

If an account has no valid paid plan for 24 consecutive months and after multiple notices, the platform may clean up data exceeding the free allowance.

This policy needs to be understood in light of several conditions.

This refers to the status of not having a valid paid plan for an extended period.

It should not be simply understood as meaning that file cleanup begins immediately when a single plan expires.

The handbook lists multiple reminder arrangements under this policy.

Users should pay attention to their account email and platform notices.

The scope of handling described in the policy relates to the free capacity applicable to the account and the excess data.

Please pay special attention:

The 24-month policy does not mean all files can be kept free of charge unconditionally for two years.

If an account exceeds its capacity, it may still first be affected by upload restrictions and archiving arrangements.

For example:

📄 Formal contracts.

📊 Financial and business records.

📸 Original product photography files.

🎨 Design source files.

📚 Teaching materials used over the long term.

These files should not rely entirely on the excess-retention policy.

Suppose an account originally used a 120GB paid plan.

After the plan ends, the free capacity applicable to the account is 1GB.

If 80GB of materials were stored there, the account would clearly exceed capacity.

Even though the handbook lists a long-term excess-data cleanup rule, this does not mean that these 80GB of files can be used normally for two years without any restrictions.

📌 The long-term retention policy is an arrangement for handling excess data and should not be understood as a free long-term large-capacity storage solution.

WeiCity Cloud Drive has two easily confused 30-day arrangements.

Although the time period is the same, their purposes are completely different.

Mainly used to handle:

☁️ Insufficient storage space.

💳 Subscription expiration.

📦 Capacity adjustments.

💾 File migration.

🧹 Organizing excess data.

Mainly used to handle:

📄 Accidentally deleted documents.

🖼️ Accidentally deleted images.

📁 Accidentally deleted files.

♻️ Restoring deleted data when the conditions are met.

If a file enters the archive due to storage capacity issues, this does not mean it has entered the Recycle Bin.

Likewise, you cannot assume that files retained after prolonged over-quota cleanup can still be restored from the Recycle Bin.

📌 The 30-day grace period addresses storage capacity issues, while the 30-day Recycle Bin addresses some cases of accidental deletion. The two cannot replace each other.

Not necessarily.

Whether a share link remains accessible depends on several factors.

For example:

📄 Whether the original file still exists.

📁 Whether the file is in an available status.

⏳ Whether the share link has expired.

👤 Whether the recipient has access permission.

🔑 Whether a share password is required.

🗄️ Whether the file has already been moved to the archive.

If you regularly share your product catalog through Cloud Drive, check your links after any plan change.

If a quotation is still awaiting customer confirmation, make sure the customer can access it normally.

If a customer needs to download final deliverables, confirm the file status and download permissions in advance.

If students still need to review textbooks, check that the sharing entry point is working properly.

Even if a share link is set to never expire, this does not mean the file can remain accessible permanently regardless of storage capacity, file retention rules, and terms of service.

🔎 Review the share links you are currently using.

📄 Prioritize materials that are still being delivered.

👤 Confirm permissions for designated accounts.

⬇️ Check your download settings.

💬 If you change how you share files, notify recipients promptly.

📌 Before your plan expires, check important share links to avoid affecting materials your customers are using.

If you know your plan or bonus storage is about to expire, it is recommended to check your files and storage usage in advance.

View:

💳 Current paid plan.

🎁 Bonus storage.

📆 Related validity periods.

Confirm:

☁️ Current available capacity.

📦 Space used.

📉 Possible excess amount after expiry.

If you still need your current capacity, you can review renewal options.

If your files keep growing, consider a plan with greater capacity.

If you plan to reduce storage usage, you can download the relevant materials first.

Confirm:

📄 Files are complete.

📁 The number of files is correct.

🖼️ Images open properly.

🎬 Videos play normally.

After confirming that important files have been backed up, clean up materials you no longer use as needed.

Please pay special attention to:

📦 Projects being delivered.

📄 Quotations customers are still reviewing.

📚 Course materials still in use.

Make sure the account can receive:

📅 Expiry reminders.

☁️ Storage notifications.

📨 Notifications related to archiving or cleanup.

If you are unsure about your account's over-quota status or archiving arrangements, you can contact:

📧 [email protected]

Please provide your account information, storage status, and any messages shown on the page to help us confirm further.

📌 Checking your storage, important files, and share links before expiry can reduce trouble later.

Under the handbook policy, existing files will not be deleted immediately just because storage has just exceeded the limit.

The policy sets out phased arrangements, including upload restrictions, a 30-day grace period, and subsequent archiving.

Some mechanisms are yet to be implemented; specific enforcement will follow platform notices.

According to the handbook, after you cancel renewal, the subscription period you have already paid for will continue until it expires.

Afterward, your account will be adjusted according to the plan applicable to it.

Please check the subscription page for specific dates.

Under the handbook policy, when storage is exceeded, new uploads will be stopped.

You need to resolve the storage issue first.

We cannot guarantee that all features will remain unchanged.

The grace period is mainly intended for addressing storage overages.

Actual access, upload, and other feature restrictions depend on how the platform enforces them.

The handbook provides for a retrieval request process.

However, the actual recovery conditions, procedures, and time required should be confirmed through platform notices.

This cannot be guaranteed directly.

Adding sufficient storage resolves the storage limit issue, but whether already archived files need to be restored separately should be confirmed according to the actual process.

No.

An active paid plan and storage capacity limits are separate considerations.

Even if you are still paying, you must comply with the storage limit of the plan you purchased.

This should not be understood that way.

The handbook policy applies to cleanup of over-quota materials after 24 consecutive months without an active paid plan and after multiple notices.

The specific scope of handling and enforcement conditions are subject to platform notices and the terms of service.

No.

The Recycle Bin is mainly for handling some cases of accidental deletion, and it has a retention period.

We still recommend keeping separate backups of important materials.

We suggest checking the following first:

☁️ Current account storage.

📊 Used space.

📅 Plan expiry date.

📨 Platform notifications.

📁 File availability status.

If you still have questions, you can contact the WeiCity support email:

📧 [email protected]

✅ What is your total storage capacity?

✅ How much space have you used?

✅ Have you exceeded your storage limit?

✅ Do you still have an active paid plan?

✅ When does your current plan expire?

✅ Is any bonus storage about to end?

✅ Which files do you still need to use?

✅ Which materials need to be moved out?

✅ Have you backed up important originals?

✅ Have you received storage reminders?

✅ Have you received any grace period notices?

✅ Does it involve archiving or cleanup arrangements?

✅ Which files are customers still using?

✅ Are the share links working properly?

✅ Do the download permissions match the delivery purpose?

✅ Do you have copies of contracts and important work records?

✅ Are design source files saved elsewhere?

✅ Have photos and videos that are hard to replace been backed up?

📌 Checking your storage and subscription status early is easier than waiting until uploads are restricted or files enter the archive.

When using Cloud Drive, beyond understanding capacity and pricing, you should also know how files may be handled after a plan expires or storage is exceeded.

Under the policy arrangements in the WeiCity Cloud Drive handbook:

📦 Existing files will not be deleted immediately just because storage has just been exceeded.

⛔ An over-quota status involves restrictions on adding new uploads.

📨 The policy provides for a 30-day grace period and notification arrangements.

🗄️ After the grace period, some over-quota materials may be moved to read-only archive.

⏳ After 24 consecutive months without an active paid plan, and after multiple notices, materials exceeding the free quota may be cleaned up.

💳 Accounts with an active paid plan are not subject to the above 24-month cleanup rule for long-term periods without a paid plan.

💾 Important files should still be kept as separate backups.

WeiCity Cloud Drive's over-quota handling policy provides mechanisms for users to renew, expand storage, or migrate materials, but it does not mean over-quota files can be stored free of charge indefinitely.

For merchants, we recommend regularly checking storage capacity, handling upcoming plan expirations in advance, and making sure important customer files have reliable backups.

If you plan to reduce storage usage, first download and verify the materials you need to keep, then clean up the original files.

If you still need to keep a large number of files, you can choose a suitable paid plan based on your actual usage.

Special reminder: This article is compiled based on the policy arrangements described in the WeiCity Cloud Drive manual. Some excess-handling mechanisms have not yet been implemented. The actual feature launch status, the start of grace periods, and the execution of archive retrieval and long-term cleanup are all subject to official WeiCity announcements, account notifications, and the latest terms of service.

👉 Open WeiCity Cloud Drive: https://wei.city/app/drive